The De Beers Group CEO also discussed tariffs, Desert Diamonds, and the pending sale of De Beers in an interview with Michelle Graff.
Macy’s Acquires Innovative NY Retailer ‘Story’
Story founder Rachel Shechtman has been named brand experience officer at the department store chain.
Cincinnati—Macy’s Inc. is stepping up its commitment to the customer experience with the acquisition of concept retailer Story.
Financial terms of the deal are not being disclosed.
Story, located in New York City’s Chelsea neighborhood, is unique in that it reinvents itself every four to eight weeks, from the design of the store to the merchandise it carries, to highlight a new theme, trend or issue.
It currently is operating as Work/Space, according to its website. Past themes have included Color, Making Things, Love, Made in America and Home for the Holidays.
Story founder and CEO Rachel Shechtman—a former brand consultant for Kraft, Toms shoes and Lincoln—launched the company in 2011 with the idea of creating a retail concept that could bring brands and consumers together, integrating marketing, merchandising and business development, according to its website.
Fashion Group International awarded the store its 2014 Rising Star Award for Best Retail Concept and Time Out New York put it on its list of 15 New York City Top Shops.
With the acquisition, Macy’s said Shechtman will join the company as brand experience officer, reporting directly to President Hal Lawton, in addition to continuing to develop Story.
In her role with Macy’s, Shechtman will focus on ways to enhance the in-store customer experience for the retailer.
Though Macy’s did not respond to an email from National Jeweler inquiring about what exactly this acquisition could mean for the future of its stores, Business of Fashion reported Story will become “a Macy’s sub-brand,” possibly including locations in some Macy’s stores.
And our new STORY is....Home for the Holidays!
A post shared by STORY (@thisisstory) on Nov 9, 2017 at 8:50am PST
Macy’s CEO Jeff Gennette said in a press release, “Rachel is a unique and innovative voice in retail, and we are thrilled to have the Story team join the Macy’s family. Bringing Rachel’s perspective to the table will help create more enriched and engaging in-store experiences and brand activations. We are committed to growth in 2018, and this is one important step along the way.”
Also this week, Macy’s said it continues the expansion of its off-price division.
The retailer opened about 20 Backstage locations in the first quarter of fiscal 2018 as part of its previously announced plan to open 100 within existing Macy’s stores during the fiscal year.
Many of these locations are in markets new to the Backstage concept, like the Northwest and Southwest.
To support the growth of its off-price division, Macy’s also will
The Latest

The panel discussion will feature LGBTQ+ leaders across the jewelry, luxury, and creative industries.

Inspired by a locket that got run over, the “Smash” capsule collection reimagines the shape of Lichtenberg’s signature style.

As gold prices rise, today’s retailers are looking for alternatives at prices that will appeal to wider audiences.

The jewelry manufacturer has added Taylor Swift-esque diamond shapes, and more silver, gold vermeil, and gold-plated jewelry.


Morrison has been marketing diamonds on and off since the early 2000s and said she is leaving to “pursue new projects.”

Those born in June can celebrate with pearl, alexandrite, and moonstone jewelry.

With the trade and customer trust in mind, GIA® developed NextGem™ – on-demand training designed specifically for retail.

The platform allows retailers to guide clients through a customizable engagement ring buying experience in a branded interface.

Jim Springer, owner of Dunkelberger’s Fine Jewelry, is heading into retirement.

When conducting its May consumer confidence survey, The Conference Board asked extra questions about consumers’ budgeting strategies.

The “Tunnel” charm, our Piece of the Week, celebrates Pride Month with its design inspired by hope and the light at the end of the tunnel.

The jewelry industry is reassessing its positioning as Gen Z reshapes the retail landscape and lab grown continues to gain market share.

Up for auction at Sotheby’s, the collection of Tempelsman’s personal effects includes a Cartier Tank watch Jackie O. gifted him.

The Miami-based fine jewelry brand will host its first summer residency in the Colorado mountain town from June 5 to Aug. 23.

The organization also announced its international board of directors for the 2026-2027 term.

Saks Global confirmed the closure this week, spelling the end for a store that’s been part of downtown Dallas for more than 100 years.

Smith discusses how managers should handle a top performer's exit, warning that a poor response could have a lasting impact.

The Gemological Institute of America is now a 30 percent stakeholder in Tracr, the De Beers-backed blockchain for diamonds.

The retailer is bringing Rolex Certified Pre-Owned watches to five U.S. cities in 2026 for collectors to see, try on, and purchase.

The actress and entrepreneur stars in the jeweler’s new campaign that celebrates life’s quiet moments.

The price of gold has risen, affecting the number of pieces designers make, the materials they use, and how they position themselves.

The jewelry retailer is zeroing in on Zales, Jared, Kay Jewelers, and Blue Nile as it looks to create unique brand identities for each.

Dr. Akinwumi Adesina, a development economist, will head the fund created to help Botswana diversify its economy.

Sotheby’s has appointed the former Phillips executive as its global head of private sales and retail in its watches division.

A private collection of five Paraíba tourmalines also will be up for sale at Sotheby’s High Jewelry auction in New York, scheduled for June 16.

From Gen Z’s view of luxury to “doom spending,” these are the six consumer trends to note this year.
























