Financials

Tiffany’s Q2 Sales Down 4% in the Americas

FinancialsAug 28, 2019

Tiffany’s Q2 Sales Down 4% in the Americas

Worldwide sales dipped 3 percent with unrest in Hong Kong weighing on the jeweler’s performance.

2018_Tiffany-flagship-blue.jpg
Tiffany & Co. reported a 3 percent dip in worldwide sales in its second quarter, with sales in the Americas falling 4 percent.

New York—Tiffany & Co. reported a dip in sales in the Americas and worldwide in the second quarter, with the jeweler citing weak spending among tourists and locals and unrest in Hong Kong as the reasons.

Net sales in the second quarter fell 3 percent to $1.05 billion, compared with $1.08 billion in the previous second quarter.

Worldwide same-stores sales were down 4 percent.

In a company press release, CEO Alessandro Bogliolo said the quarter was “mixed,” noting “weak demand from foreign tourists, currency exchange rate pressures, and continuing business disruptions in Hong Kong.”

“We are actively managing what is in our control and positioning our brand to win, accelerating new product introductions and keeping a visible profile,” he said.

Gross profit fell about 5 percent to $657.7 million, or about 63 percent of sales, compared with $688.8 million, or 64 percent of sales, a year ago.

A lower gross margin was attributed to an increase in high jewelry sales.

Net sales in the Americas, where the most Tiffany stores are located, were down 4 percent to $455 million due in part to a dip in sales from both local and foreign customers. Same-store sales in the region also fell 4 percent.

European sales fell 4 percent to $116 million while same-store sales were down 6 percent. The company pointed to foreign currency translation and “broad-based regional softness.”

Asia-Pacific sales slipped 1 percent to $298 million, which the company attributed to foreign currency translation as well as the opening of new stores and increased wholesale sales.

Same-store sales were down 3 percent.

In Hong Kong, unrest led to six days of unplanned store closures, said Chief Financial Officer Mark Erceg on Wednesday morning’s earnings call.

Hong Kong is the company’s fourth-largest market and “critically important,” he said, accounting for a mid-single-digit percentage of total sales.

Erceg warned that if the ongoing unrest continues at its current state, Tiffany’s full-year sales and EPS (earnings per share) could come in at the lower end of its guidance range.

“If the situation were to deteriorate even further, or if the current level of unrest is maintained for the balance of the fiscal year, we may find ourselves toward the bottom end of our ranges,” he said.

CEO Bogliolo dedicated several minutes of the earnings call to outlining what the company is doing to boost its presence and sales in the Chinese market.

He said the retailer is focusing on and investing in mainland China.

Tiffany

plans to open two new flagship stores within the next two quarters, one in Hong Kong and one in Shanghai. Both will feature a Blue Box Café.


Tiffany & Co.’s Blue Box Café in its New York City flagship store


In an effort to reach Chinese travelers, the company is expanding its airport store presence with a duty-free store in the Beijing airport and is upgrading its Hong Kong airport store to a full-size duty-free store.

Tiffany also is planning consumer-facing events to show off its diamonds, including its “Vision & Virtuosity” exhibition opening in Shanghai in September.

In Japan, second quarter sales were unchanged, totaling $155 million, while same-store sales were down 1 percent.

Sales from the “other” segment, which includes five Tiffany stores in the United Arab Emirates, fell 29 percent to $25 million as wholesale diamond sales grew.

Breaking it down by category, sales from Tiffany’s jewelry collections, which includes lines like “Tiffany T” and “Paper Flowers,” were unchanged.

Engagement jewelry sales fell 3 percent while sales of jewelry from designers such as Elsa Peretti, Paloma Picasso and Tiffany & Co. Schlumberger dropped 10 percent.

Bogliolo said the company plans to “properly refresh our product assortment,” by fiscal 2021.

A colorful “Tiffany T” collection has been introduced in select stores as well as its recently launched men’s jewelry line. A new fragrance launch is in the works as well, he said.

The company plans to introduce more gold jewelry, with and without diamonds, and diamond jewelry to increase its average unit selling price, said Erceg.

He noted that the company was “gradually” moving into offering higher-price-point jewelry by “focusing on and growing gold and diamond jewelry collections and high jewelry at a faster pace than engagement and silver jewelry.”

He added that Tiffany’s website has been reframed to reflect this shift, showcasing its gold and diamond jewelry more prominently.

The engagement and silver jewelry segments are still expected to grow, said Erceg, but at a slower rate.

As of July 31, there were 322 Tiffany stores in operation, including 124 in the Americas, compared with 320 a year ago.

Looking ahead, Tiffany expects worldwide net sales to increase by a low-single-digital percentage over the previous year.

Lenore Fedowis the senior editor, news at National Jeweler, covering the retail beat and the business side of jewelry.

The Latest

JIS sign in convention center lobby
Events & AwardsJul 13, 2026
Registration Opens for JIS Fall 2026 Show

The annual trade-only buying event is slated for Oct. 16-19 in Miami Beach, Florida.

“Elements” bracelet best of show AGTA Spectrum 2025
Events & AwardsJul 13, 2026
AGTA Accepting Entries for Spectrum 2026

AGTA also has announced the lineup of judges for the colored gemstone cutting and jewelry design contest’s various categories.

Arena Club Twilight and Eclipse Time Boxes
TechnologyJul 10, 2026
There’s a New Blind Box for Luxury Watches

Collectibles platform Arena Club’s new Time Boxes could contain a Rolex or Patek Philippe watch.

Brought-To-By-Article-Top-Image.jpg
Brought to you by
Wedding Band Trends 2026: Personalization Takes Center Stage

Colored gemstones, artisan finishes, mixed metals, and meaningful details are shaping demand in bridal jewelry.

Jade Trau Constellation Plié Collar
TrendsJul 10, 2026
Jade Trau Creates a Constellation of Diamonds

The “Constellation Plié” collar, our Piece of the Week, features diamonds arranged in a constellation of shining stars.

Weekly QuizJul 09, 2026
This Week’s Quiz
Test your jewelry news knowledge by answering these questions.
Take the Quiz
Former De Beers CFO of Brands and Consumer Markets Shaun Wills
SourcingJul 10, 2026
CFO of De Beers’ Consumer-Facing Division Leaves Company

Shaun Wills joined the company in 2024 and was chief financial officer of the De Beers Brands and Consumer Markets division.

Brilliant Earth watches
WatchesJul 10, 2026
Brilliant Earth Expands Into Watches

In honor of its 20th anniversary, the jewelry brand has released a limited-edition collection of Swiss-made timepieces.

DCA-NJ-article-1872x1052-060826.jpg
Brought to you by
Building the Future of Jewelry Retail: DCA Expands Education, Leadership Development, and Workforce Solutions

DCA is preparing the next generation of professionals by supporting workforce development, leadership growth, and career advancement.

Boucheron Human Being Collection Tattoo Necklace
CollectionsJul 09, 2026
Boucheron’s New High Jewelry Collection Is an Ode to the Human Touch

“Human Being” highlights the similarities and differences between us through five sets of jewelry that celebrate fine craftsmanship.

Baume & Mercier watch
WatchesJul 09, 2026
Damiani Group Finalizes Acquisition of Baume & Mercier

Richemont will continue to provide operational services for the watch brand for a period while the group prepares to integrate it.

Joopiter Logo
AuctionsJul 09, 2026
Pharrell Williams’ Joopiter Hires Former Bonhams Exec to Head New Watch Division

Nate Borgelt will lead the digital auction house and content platform’s new division as head of watches.

Enoch Michael
Events & AwardsJul 09, 2026
Halstead Names 2026 Grant Winner

Enoch Platero, founder and designer behind Enoch Michael, is the first Native American jeweler to win the award.

Karen Fox and Jenna Siegel
Events & AwardsJul 09, 2026
AGS, GIA Name 2026 Beatrice Shipley Scholarship Winner

AGS also announced the recipient of its “Women in Leadership” scholarship.

Kendra Scott
MajorsJul 08, 2026
Kendra Scott Joins ‘Shark Tank’ As Permanent Investor

The founder of the billion-dollar jewelry and lifestyle brand will debut as a full-time “Shark” on the upcoming season of the show.

Hands crossed with rings on
SurveysJul 08, 2026
Signet Jewelers Falls 5 Spots on NRF’s ‘Top 100’ Retailers List

Plus, why retailers should be ready to adjust as the U.S. population may decline this year for the first time since the Great Depression.

René Lalique “Woman Dragonfly With Open Wings” pendant
CrimeJul 08, 2026
Here’s What Thieves Stole From the Lalique Museum

René Lalique’s “Woman Dragonfly With Open Wings” pendant, the first piece the museum acquired, was one of the jewels taken.

Arien Gessner and Moss Makhoulian
MajorsJul 08, 2026
Richline Group Promotes 2 Execs

Arien Gessner and Moss Makhoulian have been elevated into newly created roles.

The Retail Smiths partner and National Jeweler columnist Peter Smith
ColumnistsJul 07, 2026
Peter Smith: Diamond Branding and the Origin Paradox

A podcast prompted Smith to share his views on where origin fits into the natural diamond story and the viability of branded diamonds.

Jewelers of America Impact Initiative Recipients 2026
Events & AwardsJul 07, 2026
JA Announces 2026 Impact Initiative Recipients

The association selected eight recipients for the funding program, which is in its second year.

Zahn Z In Rubies We Clicked
TrendsJul 07, 2026
Amanda’s Style File: Ruby, White and Blue

Whether celebrating America’s 250th birthday or the USA’s World Cup run, July birthstone jewelry can double as a patriotic accessory.

Police van outside of Musée Lalique
CrimeJul 07, 2026
Thieves Steal Millions in Jewels From France’s Musée Lalique

Around 20 pieces of jewelry were stolen from the museum dedicated to French jeweler and glassmaker René Lalique.

Robinson Pelham Summer of ’96 Campaign
CollectionsJul 07, 2026
Robinson Pelham Is Partying Like It’s 1996

The “Summer of ’96” campaign and collection celebrate the year the brand was founded for its 30th anniversary.

Sean Gilbertson
SourcingJul 06, 2026
Gemfields CEO Sean Gilbertson Steps Down

After eight years, Gilbertson is leaving his post at the mining company, which is currently facing a slew of operational challenges.

Bachendorf’s New Dallas Location Exterior Rendering
IndependentsJul 06, 2026
Bachendorf’s To Open Fifth Store In Dallas

The new location is set to open this winter, featuring the retailer’s first rotating jewelry designer residency.

Jung Kook for Graff
MajorsJul 06, 2026
Graff Names BTS Star Jung Kook as New Ambassador

The pop artist appears in the latest campaign for the “Laurence Graff Signature” collection.

Pandora pearl jewelry campaign imagery
CollectionsJul 06, 2026
Pandora’s New Baroque Pearl Collection Is a Whimsical ‘Wonder’

One-of-a-kind pearls take the shape of ice cream cones, frogs, submarines, and other imaginative charms.

London Diamond Bourse President Charlotte Rose
SourcingJul 02, 2026
London Diamond Bourse Elects First Female President

Charlotte Rose said her election is “a sign that this is an industry capable of change.”

×

This site uses cookies to give you the best online experience. By continuing to use & browse this site, we assume you agree to our Privacy Policy