Collections

Why shouldn’t jewelry retailers sell the iWatch?

CollectionsAug 10, 2016

Why shouldn’t jewelry retailers sell the iWatch?

Columnist Jan Brassem says if and when it comes out, there’s no reason Apple’s highly anticipated iWatch shouldn’t be carried and sold by traditional retail jewelers.


Jan Brassem is a senior partner at MainBrace Global Partners, a global jewelry advisory and & firm. 
Remember back in the mid-1960s when Seiko launched their quartz-driven watch?  The Swiss economy, due to their mechanical watch’s high labor costs, had lost more than 60,000 jobs to their Japanese competitor.

The Swiss were prepared to throw in the towel and hand over a major portion of the centuries-old symbol of Swiss pride and history to the Japanese. In certain respects, Swiss watch companies, the industry and even the nation itself were fiscal train wrecks. Thankfully, Nicolas Hayek -- a brilliant Swiss consultant -- saved the day and created a turnaround strategy that resulted in one of the most spectacular industrial comebacks in history.

Will history repeat itself with the slew of smartwatches recently developed along with the near future launch of the much touted, and anticipated, Apple iWatch?  

“The iWatch may turn the global watch industry ‘upside down’, just like Seiko did in the ‘60’s”, said Chhimi Lama, a senior watch professional at the Tourneau legendary watch pavilion on New York City’s Madison Avenue. Will some, or most, of the demand for the successful watch brands, many with a tradition spanning centuries of mechanical excellence and breathtaking design, become passé?

All of this brings up the many variables of the emerging wearable technology market, with its huge potential. You don’t have to be a Harvard graduate to see that technology companies quickly jumped on the smartwatch category, the “lowest hanging fruit” of the wearable technology market. But wait, we’re getting ahead of ourselves.

A short history of the smartwatch
Like rush hour at LaGuardia Airport, the race by tech companies, i.e. Samsung, Pebble, Addme (China), Sony, Meta1, Google, Shenzhen (China), Microsoft, Motorola, Fossil, Android (some of these, and a host of others, are still in prototype development), to enter the emerging “wearable technology” industry was no surprise. The smartwatch market seems to have been driven by an almost perfect blend of consumerism and technology: the Bluetooth and the smart phone.

Simply, smartwatches do their jobs by communicating with the smartphone in your pocket. By leveraging this connection via Bluetooth, the smartwatch can receive all kinds of information that wasn’t possible just a few years ago. Obviously, the Bluetooth is the critical element. You get the idea.

Today’s smartwatch, however, lacks a commonly recognized label. Some are mini-PDAs
that fit on your wrist; some are luxury analog watches with tiny digital screens embedded on its face. Some are engineered to run specially designed applications; some can even give or take messages to Siri. Some are equipped with cameras. Some are designed with a mix of these applications. Some measure you heart rate and health and look like rubber bands.

Today’s smartwatches receive text messages and Facebook updates from your iPhone, email contacts, run apps and, yes, even tell time. The biggest advantage of a smartwatch is that, instead of having to whip your iPhone out of your pocket 150 times a day (if you don’t believe that, count it sometime), you can take a quick glance at your wrist to see why your phone is buzzing.

Says Bill Geiser, an industry pioneer, and developer of the soon to be released Meta1 smartwatch, “Smartwatches don't just tell time -- they save you time.”

None of those now available, however, are designed to meet the consumer’s fashion appeal. They’re generally square and boxy, especially compared to the beautiful fashion watch brands found in Tourneau. Says Geiser, “Most of the smartwatches are generally designed by tech engineers and computer geeks. It’ll be just a matter of time before they are designed with more fashion eye appeal.”

Clearly, with more than ten (at last count) smartwatches fighting for customers of the emerging wearable technology category (tech venues like the SXSW Show in Texas were jam-packed) an industry overhaul could be on the horizon.

The shakeout should be accelerated when Cupertino, Calif.-based Apple launches its highly anticipated iWatch. As reported in the New York Post by Jonathon Trugman recently, Apple’s “10-ton gorilla” is awakening. Samsung’s Gear, the current smartwatch sales leader, and something of a marketing flop, should be forewarned.

When Apple makes products, generally industry-transforming products, it makes them carefully to sell in large quantities and to make immense profits. (Think iPhone, iPad, iPod, etc.) The smartwatch has been around for a while and enough time has passed for Apple, as is their custom, to view the competitive landscape and adjust and refine for their competitors’ expensive mistakes. Apple considers consumer fashion, in contrast to the current players’ dithering design approach, a critical ingredient to success.

Apple is rumored -- only a rumor, mind you -- to start production of the iWatch in the fourth quarter of 2014, a projection that carries some weight thanks to confidential reports from Asia. Two models of the iWatch are expected, a 1.3-inch or 1.5-inch face with a rumored retail price around $1,000 or less.

Once launched, and if history is a judge, Apple’s remarkable products could change the lives of people all over the world, including ours.

Please tell Tourneau to start reserving showcase space.

The current U.S. jewelry industry
Newsflash: based on a 2014 multifaceted jewelry industry study by the world-renown McKinsey & Co., (Linda Dauriz, et al.), the global jewelry industry “seems poised for a glittering future.” Annual global sales in 2013 totaled $155 billion and are expected to “grow at a healthy annual clip of 5 to 6 percent totaling $235 billion by 2020.”

Although jewelry is primarily a local industry, in my view anyway, this will change. Following a break in jewelry consumption brought on by the recession, the consumer’s appetite for jewelry has returned and appears to be as voracious as ever.

Consequently, changes in both U.S. consumer behavior and industry configuration are underway.

Globalization, consolidation and the growth of jewelry brands will focus the consumer on a narrow style range. (The recent consolidation of Zale-Signet, representing about 3,200 stores in the United States, is a good example of industry consolidation.)  

Tiffany & Co. and Cartier are becoming leading global jewelry brands. Jewelry web sites continue to be important and a growing distribution channels.

Almost as important, the Jewelry Consumer Opinion Council (JCOC) performed a recent study showing that “consumer interest in so-called wearable technology, smartwatches and bracelets designed to make life easier, is growing.” According to the study, 72% of those questioned had heard of wearable technology and 44% they would buy wearable technology jewelry.

An Apple iWatch distribution strategy--the traditional jewelry retailer
How will Apple distribute their innovative iWatch?  If Apple were to continue its current distribution channel, through 1,000-plus Best Buy stores and its 225 Apple stores, the company would be missing a significant opportunity.

Visiting a Best Buy store, you may find the iWatch next to a stainless steel refrigerator. No watch image or expert there. Visiting an Apple store, if one is near, you may have to call for an appointment if you have a tech question.

Dare I say it? There’s a solution here. There are 30,000-plus jewelry stores, large and small, in the U.S. Many, if not most, have watch departments and experts, with watch skill sets. Why not use these stores as U.S. Apple iWatch distributors (with proper training on the product from Apple, of course)?

Apple will have an immediate, dedicated and experienced iWatch sales force of 30,000-plus dealers.

But there’s more. The jewelry industry is expected to grow at a healthy 5 to 6 percent for the next five to six years. The Apple iWatch could capture this growth by using the jewelry store channel.

The U.S. jeweler profits as well. His store, or chain, immediately becomes part of the celebrated tech industry which, to this day, has passed him by. The jeweler will end up carrying a world-class product that should offer more sales dollars than most of the watches he carries. Finally, he has the opportunity to sell add-ons to the iWatch customer or their relatives/friends, such as diamond stud earrings for the girlfriend of a male iWatch purchaser. Store owners could also offer their own promotions: buy an iWatch and get 10 percent off another purchase. The ideas are endless.

The Apple iWatch jewelry store distribution strategy could end up being a valuable win-win opportunity. Everyone benefits.
Michelle Graffis the editor-in-chief at National Jeweler, directing the publication’s coverage both online and in print.

The Latest

Daughters of the Deep indicolite earrings
EditorsNov 06, 2026
The Spectrum Pieces I Can’t Stop Thinking About

From a Betta fish brooch to a “dragon’s trove” of zircon eggs, here are seven pieces that’ve stuck with Associate Editor Lauren McLemore.

Pat Pruitt Dragonfly Earrings
TrendsNov 06, 2026
Pat Pruitt’s DragonFly Earrings Take Flight on Election Night

Groundbreaking New Mexico Governor-elect Deb Haaland wore the earrings, our Piece of the Week, when she declared victory on Tuesday.

Colin Jost in Kay Jewelers holiday ad
MajorsNov 06, 2026
SNL’s Colin Jost Finds the Perfect Gift in Kay Jewelers’ Holiday Ad

Jost goes on an epic journey, traversing rough seas and encountering a cyclops, to discover the perfect holiday gift.

overnight btyb 1026.png
Brought to you by
How Overnight Mountings’ Bridal Builder Makes Custom Engagement Ring Design Easier to Sell

With customization becoming more expected in engagement ring shopping, the Bridal Builder makes the process tangible.

GCAL 8X_NJSB_1.jpg
Supplier BulletinNov 05, 2026
Winning With GCAL 8X®: What’s Working at the Counter

Sponsored by GCAL by Sarine

Weekly QuizNov 05, 2026
This Week’s Quiz
Test your jewelry news knowledge by answering these questions.
Take the Quiz
Wrapped holiday gift boxes
SurveysNov 05, 2026
What Retailers Should Know About Holiday Shoppers This Year

From shrinking budgets to AI elves, here are five takeaways from holiday reports by Bain, Adobe, Mastercard, NRF, and insights from YouGov.

Brilliant Earth Elizabeth Taylor jewelry
FinancialsNov 05, 2026
Brilliant Earth Continued to Resonate With High-Income Shoppers in Q3

Its non-bridal fine jewelry remains the star of the show, recently launching new collections inspired by Elizabeth Taylor and Jane Goodall.

DeBeersICONS_TITLE1_CUSTOMCONTENT_1872x1052 (1).jpg
Brought to you by
A Diamond Is Forever Launches 2026 Holiday Campaign Championing Natural Diamonds

A Diamond Is Forever's holiday campaign reimagines natural diamond icons for a new generation celebrating individuality.

Swarovski Joy: The Swarovski Musical Campaign with Ariana Grande
MajorsNov 05, 2026
Ariana Grande Stars In Swarovski’s Holiday Campaign

“Joy: The Swarovski Musical” features Ariana Grande as the leading lady in scenes inspired by classic musical montages.

GIA logo
GradingNov 05, 2026
GIA to Offer Next-Day Holiday Services

The lab will bring back its complimentary next-day service for some reports starting next week.

Cartier bracelet and ring
CrimeNov 04, 2026
$250K+ in Undeclared Cartier Jewelry Seized at Philadelphia Airport

A Pennsylvania woman failed to declare a ring and a bracelet, discarding the boxes and receipts to conceal the purchases, officials said.

Pandora celestial chandelier earrings
FinancialsNov 04, 2026
Pandora’s Q3 Sales Up 7% Amid Focus on Design

New collections and relevant marketing pushed the company forward, while Pandora’s lab-grown diamond sales continue to lag.

NYC Jewelry Week Biolgems Jewelry Exhibition
Events & AwardsNov 04, 2026
NYC Jewelry Week 2026 Is the Largest Edition Yet

The citywide celebration, slated for Nov. 16-22, is set to host more than 175 events, including live jewelry-making demos.

Lanessa Elrod
MajorsNov 04, 2026
Bergdorf Goodman Names New President

Lanessa Elrod, former president and CEO of Louis Vuitton Americas, has stepped into the role as the retailer celebrates 125 years.

Replica of Infinity Gauntlet
AuctionsNov 03, 2026
Infinity Gauntlet Set With 170+ Carats of Colored Gemstones Up for Auction

A replica of one of the most powerful objects in the Marvel Cinematic Universe, the glove is heading to auction next month in Abu Dhabi.

Arthur Klein
IndependentsNov 03, 2026
Longtime Jewelry Marketer Arthur Klein Dies at 89

Klein, who had his own marketing agency and worked for Gabriel & Co. and Trans American Diamond, is remembered as a kind man.

Zadok Jewelers
IndependentsNov 03, 2026
Zadok Jewelers Toasts To 50 Years With Diamond Bracelet Giveaway

To enter the giveaway, locals can purchase a featured beverage from one of eight participating restaurants in Houston and Austin, Texas.

David Yurman Gem Awards Grant 2027 Graphic
Events & AwardsNov 03, 2026
David Yurman Gem Awards Grant Opens 2027 Applications

The grant recipient will be awarded $50,000 as well as mentoring meetings with executives at David Yurman and other industry executives.

Kirstin Viland, Joanna Kovacs, Shari Lukacs
Events & AwardsNov 03, 2026
NAJA, Instappraise Name 2026 Scholarship Winners

The winners include a non-NAJA member seeking training, a member beginning NAJA courses, and a member becoming a Certified Master Appraiser.

Sothebys Romanov sapphire
AuctionsNov 02, 2026
197-Carat ‘Romanov Sapphire’ Heads to Sotheby’s Geneva

The rare jewel, which has links to Russia’s Romanov dynasty, is estimated to fetch up to $2 million.

Fake Audemars Piguet watch
CrimeNov 02, 2026
Customs Seizes More Than 400 Fake Audemars Piguet Watches

It is one of several seizures of counterfeit jewelry and watches by U.S. Customs and Border Protection officials in Louisville this year.

Jewelers of America new board members
MajorsNov 02, 2026
Lawrence Bock, Caryl Capeci, Amanda Coleman-Phelps Join JA Board

Jewelers of America announced the additions to its board of directors following its annual general meeting, held last week.

2026 AGTA Spectrum & Cutting Edge Awards Best Of Winners
Events & AwardsOct 30, 2026
Illuminating Carved Paraiba Pendant, Suite of Moonstones Wow at Spectrum Awards

Spectrum’s “Best of Show” honors went to a 101-carat Paraiba carved to look like Medusa that has a magnet-activated LED light.

Edina Kiss Eye Pendants on Charm Necklace
TrendsOct 30, 2026
Edina Kiss’ Pendants Say ‘Eye’m Watching You’

Our Halloween Pieces of the Week are four “Eye” pendants, each set with colorful gemstones.

Alexis Hoopes
MajorsOct 30, 2026
The RealReal Hires Former eBay Exec as New Chief Merchandising Officer

Alexis Hoopes expanded eBay’s “Authenticity Guarantee” program during her tenure.

Rolex store exterior Bellevue Washington
WatchesOct 29, 2026
Bucherer Opens Rolex Boutique in Washington State

The Rolex-owned retailer’s new 4,700-square-foot store’s façade honors the Pacific Northwest’s evergreen forests.

Norma Wellington spider web pendant
TrendsOct 29, 2026
Amanda's Style File: All Treats, No Tricks

Get into the Halloween spirit with this roundup of 13 spooky jewels.

×

This site uses cookies to give you the best online experience. By continuing to use & browse this site, we assume you agree to our Privacy Policy