The artwork, titled “Pristine,” was raffled off at the Canadian Jewellers Association’s recent summit.
3 holiday safety tips for customers
Jewelers Mutual offers advice for retailers to follow and share with customers to help keep them safe while shopping and/or traveling during the holiday season.
New York--The Jewelers Security Alliance already has reviewed the seven most common mistakes jewelers make in their stores when it gets crowded with shoppers in November and December.
Now, here are three tips from Jewelers Mutual Insurance Company that retailers can follow and share with customers to help keep them safe when they are shopping in stores and/or traveling during the holiday season.
Passing along these few extra precautions can “make a world of difference with customer satisfaction and loyalty,” said David Sexton, Jewelers Mutual’s vice president of loss prevention.
1. (Big) bag it up for customers. Jewelers Mutual recommends retailers offer a large, possibly unmarked bag to customers who are struggling with several small bags or packages. This reduces the risk of dropping or leaving behind a bag, and unmarked bags are less likely to be stolen by thieves who are looking for tell-tale smaller bags with jewelry store logos.
Sexton said jewelers also need to make sure their checkout area is secure, with the station where customers enter their PIN number or electronic signature “shielded from roving eyes.”
2. Keep gifts hidden. For customers who are purchasing jewelry as a holiday gift, retailers should advise them not to put it under the Christmas tree until just before they are ready to give it.
Beautifully wrapped packages are a “magnet” for thieves looking to break into a home, especially when the tree is in front of a big window in plain view.
3. Travel safe. If customers are heading out of town for the holiday season, jewelers should advise them to have their jewelry appraised before they go and make a list of pieces they’re taking with them.
When traveling by plane, they should always put their jewelry in their carry-on luggage, never in their checked baggage.
Jewelers also should advise customers to leave their most expensive pieces at home, preferably in a safe deposit box. If that is not an option or not something they are willing to do, they should be aware of the areas to which they are traveling, as wearing expensive jewelry out and about could make them a target for thieves.
When not being worn, jewelry taken on a trip should be kept in the hotel safe.
There’s also insurance coverage for personal jewelry, which is available for consumers from a number of companies including Jewelers Mutual, which rebranded
Though jewelers are not licensed agents and cannot sell or offer advice about insurance coverage, they can mention to customers the importance of a comprehensive jewelry policy.
The Latest
The new store features a custom design studio and a bridal salon.
Designer Rosanne Karmes has created a collection to coincide with the release of the movie musical, which is expected to be a blockbuster.
From protecting customer data to safeguarding inventory records, it's crucial to learn how to tackle cybersecurity challenges.
The retailer said it will file the necessary paperwork to regain compliance as soon as it is able.
Whether you’re calming the jittery gentleman in seat 13B or selling a diamond ring to a hesitant customer, an empathetic approach is best.
The gala includes a red carpet, music from DJ Renata, an awards program, and “mystery boxes.”
This fall, sharpen your skills in jewelry grading, quality control and diamond assessment.
The trade show, in its third year, will take place in late September at the Donald E. Stephens Convention Center in Rosemont, Illinois.
The jeweler shared her change of heart on lab-grown diamonds and why she keeps them separate from natural diamonds in her business ventures.
The 2025 Gem Awards are scheduled to take place March 14 at Cipriani 42nd Street in New York City.
Grosz had served as Assael’s senior vice president and creative director since 2017.
“Love and Celebration” is the jeweler’s first in-house collection featuring engagement rings, wedding bands, and celebration rings.
A more positive view of the labor market contributed to the strongest monthly gain since March 2021.
The funds will be distributed to schools in the U.S., Canada, and the U.K.
Jennifer Mulvihill, the first woman to lead JSA in the organization’s 141-year history, takes over for the retiring John Kennedy.
This year’s festivities include more than 100 experiences, such as designer showcases, panel discussions, and even a treasure hunt.
The GMT-Master “Pepsi” that belonged to astronaut Edgar Mitchell is one of two Apollo-flown Rolex watches ever sold at auction.
The ads star brand ambassadors Chloe and Halle Bailey and Pamela Anderson.
The company combined two sights in Q3 due to the slowdown in demand, and said it is moving up the dates for sights 9 and 10 in Q4.
The jewelry designer discussed how she got into the jewelry industry, what she keeps in her favorite locket, and the future of her brand.
Participants can buy five votes for $5 to decide which jeweler will dress up as an ‘80s rockstar for Halloween.
These 15 pieces of jewelry hand-picked ahead of Halloween appeal to the costume- and candy-loving child in all of us.
Starboard Luxury is bringing the Italian brand aboard The Ritz-Carlton Yacht Collection’s newest yacht.
The pendant, circa the late 1700s, likely was commissioned to remember a loved one who died young.
It features the brand’s products in the precious color, semi-precious color, pearl, diamond, gold, and sterling silver categories.
For her annual Halloween story, Associate Editor Lenore Fedow pairs fine jewelry with classic and contemporary Halloween costumes.