Bain & Company delved into the trends shaping the luxury market, the impact of AI, and more in its recent study.
Alexis Kletjian Forges Personal Connection with First Store
The designer is empowering herself and her business by taking retail into her own hands.

Kennett Square, Pa.--For jewelry designers, many aspects of their career rest in the hands of others. Designers are dependent on the approval of buyers and retailers, and don’t always have much of a say in how their work is presented.
Alexis Kletjian wasn’t satisfied with this model, or with simply selling her pieces online. She wanted to take the full experience of her fine jewelry into her own hands, and did so by opening her first brick-and-mortar store last September.
“I needed to take a risk and make a change,” Kletjian told National Jeweler. “I just felt like every time I turned around there was somebody else launching something or doing something and I felt like this is my true passion. I needed to invest in myself and do something meaningful for me that fed my soul.”
That investment is Alexis Kletjian Fine Jewelry, an approximately 500- to 600-square-foot “charming” storefront in the historic town of Kennett Square in Pennsylvania, home to about 6,000 people.
Kletjian and her family moved to the area a year before she opened the store.
“When we moved here, I said to my husband, ‘I want to open a store,’ and he jokingly said, ‘Please don’t,’” Kletjian recalled.
But with her two children in school full-time Kletjian was determined to make it happen. “I said I would give myself exactly a year to learn everything about the area.”
Kletjian wanted to jump into retail, because, despite having found success with her namesake fine jewelry that she launched in 2011, she was dissatisfied with the passiveness of participating in the traditional retail model, instead desiring the autonomy inherent in selling her own line in her own physical space.
“What was I going to do?” Kletjian asked, “Work on my jewelry and hoard it all in the safe, or go to trade shows and try to get people to look at me? That’s not who I am.”
When an ideal location popped up on the town’s main retail street three weeks prior to
“I didn’t have any furniture, nothing,” she said. “I woke up at 4 a.m. and went to all of the vintage flea markets down in Amish country (to source antiques). My husband built me a case for my antique jewelry. He hand-fabricated it out of steel--it was a massive effort in the middle of the summer.”
Kletjian managed to open in time for the festival. Besides stocking her own jewelry, which she’s always in the process of making, she now sources antique and vintage jewelry and trinkets, as well as luxury candles, oils and jewelry boxes. Prices at her store range from $40 for a vintage bangle to $30,000 for a custom engagement ring.
She also carries other contemporary jewelry designers such as Rachael Sarc, Emilie Shapiro, The Eden Collective, Judi Powers, Estyn Hulbert and Anne Sportun. “I only choose designers who I feel complement my own aesthetic and (people) who I know have incredible work and work ethic,” Kletjian said.
She describes her gallery as “very comfortable, with layers of different eras, textures, flowers and plants—it’s like a home. It’s upscale but very cozy.”
But her favorite thing about the store is that it’s all hers.
“If there’s anything I don’t like that’s in here, it goes,” she explained. “I don’t have to have any designer in here I don’t want, or sell any item I don’t want. Every single thing in here I truly love. That’s pretty freeing.”
So far, having a physical selling point has bolstered Kletjian’s brand. The designer has been surprised by the number of her social media followers who are seeking out her new store, and she’s relishing in the personal connections she’s making.
“People who I didn’t even know were following me are coming in. And the thing that they always say is, ‘Now you’re like a real person,’” she said. “I was always a real person. I had had success even before I opened (the gallery) but it didn’t matter, nobody cared. Now they can come in and touch and see and feel, and that’s what matters to people.
“It gave people more trust; it’s just strange. I had to take this investment in myself. I needed a game-changer and for me this was a game-changer.”
The Latest

The exhibition reveals the gemology, geology, and cultural history of the iconic red gemstone.

The new sweeping slate of tariffs impacts 60 countries, including India, China, Thailand, Hong Kong, and the United Arab Emirates.

Colored gemstones, artisan finishes, mixed metals, and meaningful details are shaping demand in bridal jewelry.

From coin pendants to diamond shields, these old world-inspired jewels are the perfect accessory for an epic journey.


Our Piece of the Week pairs a checkerboard-cut amethyst with an ivy green silk cord.

Mildred Marcano Abrams and Yael Reinhold join the podcast to talk community connections, holiday plans, and preserving Reinhold’s legacy.

DCA is preparing the next generation of professionals by supporting workforce development, leadership growth, and career advancement.

Production also was up in the first half of 2026 but is expected to “substantially” decrease in H2 as two key mines undergo maintenance.

“Art Deco” fuses ancestral techniques, rare materials, and modern perspectives as a tribute to the optimism and curiosity of the movement.

The watch company will design, manufacture, and distribute Kate Spade New York watches.

The higher tax is set to go into effect in August and will apply to loose polished diamonds as well as precious and base metals jewelry.

The “Enchanted Garden” series features a cherry, lemon, and pear that each hold a little secret inside.

The show, recently acquired by Rockview Management Group, will be held at New York City’s Javits Center from Aug. 2-4.

Smith offers retailers guidance on creating an environment where natural and lab-grown diamonds can both thrive.

Former Emerald President and CEO Hervé Sedky has transitioned to the role of senior advisor.

The 12-piece capsule collection transforms from brooches to pendants.

A Botswana government official told lawmakers Anglo has selected The Global Diamond Consortium, an entity chaired by Penny, to buy De Beers.

The new tariff, imposed after a Trump administration study, is 25 percent and will stack on top of existing tariffs.

The collection from 2014 has been reinterpreted into high jewelry with its signature triangular-shaped elements.

She will also take on the role of vice president of jewelry for SmartWork Media, a newly created position.

Organizers are looking for presentations on topics like manufacturing, technology and research, bench work, gemstones, and sustainability.

Woodley is seen in the campaign wearing our Piece of the Week, the “Frida” collar featuring 13 pieces of hand-carved Venetian glass.

A WeBuyVintage jewelry expert uncovered how much the flea market find was actually worth.

The founder of natural colored diamond wholesaler Pancis Gems shares stories from his five decades in the industry.

Submissions for the milestone 25th annual Gem Awards will be accepted across three categories from now through July 31.

Valeriya Guzema and Mariana Lenha look back on the last decade and discuss the Ukrainian brand’s first U.S. store.























