Events & Awards

Susan Jacques Wins 2023 Shipley Award

Events & AwardsMay 04, 2023

Susan Jacques Wins 2023 Shipley Award

Plus, AGS has announced the location for Conclave 2024.

2023 Shipley Award winner Susan Jacques
GIA CEO Susan Jacques was presented with the 2023 Robert M. Shipley Award during the American Gem Society’s Conclave event in Louisville, Kentucky, on Tuesday afternoon.
Louisville, Ky.—Gemological Institute of America President and CEO Susan Jacques is the winner of this year’s Robert M. Shipley Award.

Jacques was given the honor Tuesday afternoon at the American Gem Society’s Conclave, held this week in Louisville, Kentucky.

Prior to the award announcement, Jacques was on stage discussing challenges and opportunities within the industry, and appeared surprised to be called back to the podium.

Ruth Batson-McCluer, chair of the Robert M. Shipley Award Committee, past AGS CEO and the 2016 recipient of the award, presented the honor to Jacques.

“[Jacques] is recognized throughout the global gem and jewelry industry for her unwavering integrity, inspiring leadership, and steadfast commitment,” said Batson-McCluer.

Upon accepting the award, Jacques said, “I am immensely grateful and truly honored by this extraordinary recognition and award.”

“I’m speechless, truly. I never expected this, but I cannot tell you how much joy this industry has brought to me. I’ve been blessed with more than 40 years of friendships and just passion for what we do for a living. We help people celebrate the most extraordinary milestones in their lives and they do it with the treasures of Mother Nature. It doesn’t get much better than that.”

“Many of you have heard me say over the years that we’re in the happiest industry I know of, and there are challenges, no question, but there are opportunities and optimism. Keep the hope.”

Jacques has been president and CEO of GIA since 2014.

Prior to that, she was the president and CEO of Borsheims in Omaha, Nebraska, as of 1994, reporting directly to Warren Buffett. (His company, Berkshire Hathaway, bought a majority stake in the retailer in 1986.)

She joined Borsheims in 1982 as an appraiser and sales associate, just two years after earning her Graduate Gemologist diploma from GIA.

Jacques is also a fellow of the Gemmological Association of Great Britain.

She has received several awards throughout her career, including the Lifetime Achievement Award from the Women's Jewelry Association in 2010 and the Stanley Schechter Award from the Jewelers Vigilance Committee in 2020.

“Susan is a tireless advocate for the industry,” said Katherine Bodoh, the current CEO of AGS. 

“She dedicates her personal and professional time, expertise, and energy to highlighting the importance of the gem and jewelry trade to communities and countries throughout the world. She understands and appreciates the deep connection and trust retailers share with their customers and the special moments that jewelry represents. I am continually inspired by Susan’s steadfast commitment to the mission of consumer protection shared by AGS and GIA.”

Jacques is the sixth recipient from GIA to receive the award since it was first presented in 1968.

 Related stories will be right here … 
AGS presents the Robert M. Shipley Award, its highest honor, at a luncheon held annually at Conclave. 

Shipley, alongside his wife Beatrice, founded both AGS and GIA in the 1930s. The pair cashed in their savings to establish the organization, with the goals of educating jewelers, professionalizing the industry, and creating a jewelers guild.

The award presented in Robert’s honor goes to an AGS member for outstanding service, significant contributions to gemology, and living out the ideals of AGS in their community. 

At Conclave, AGS also announced plans for Conclave 2024; it will be held in Austin, Texas, from April 15-17.

Lenore Fedowis the associate editor, news at National Jeweler, covering the retail beat and the business side of jewelry.

The Latest

National Jeweler columnist Emmanuel Raheb
ColumnistsMay 28, 2024
The Smart Lab: How to Effectively Navigate Jewelry Brand Requests

Emmanuel Raheb outlines six ways retailers can make brand relationships smoother and more beneficial for both parties.

De Beers CEO Al Cook and Signet Jewelers CEO Gina Drosos
SourcingMay 24, 2024
Signet, De Beers Have a Plan to Promote Natural Diamonds

The two industry giants are working together on a new marketing campaign.

Stock image of a diamond engagement ring
SourcingMay 24, 2024
De Beers’ Sales Slide in Fourth Round of Sales This Year

The company sold $380 million in rough diamonds, compared with $479 million in the same period last year.

Untitled design.jpg
Brought to you by
The End of an Era? Lab-Grown Diamonds' Journey Towards Price Stability

As the demand for lab-grown diamond jewelry may still be increasing, the most notable change we are likely to see is price stabilization.

Tiffany Venetian glass bead ear clips
TrendsMay 23, 2024
State of Jewelry Design: 3 Themes That Will Shape the Next 5 Years

Color, storytelling, and the use of nonconventional materials are the signatures of today’s most innovative and influential designers.

Weekly QuizMay 23, 2024
This Week’s Quiz
Test your jewelry news knowledge by answering these questions.
Take the Quiz
Van Cleef & Arpels tie necklace
AuctionsMay 23, 2024
Sotheby’s to Offer Rare VCA Necklace, ‘Lavender Dream’ Diamond

A tie necklace from Van Cleef & Arpels and a pinkish purple diamond are highlights of the upcoming New York jewelry auction.

Inoveo Platinum
MajorsMay 23, 2024
PGI to Debut New Platinum Alloy in Las Vegas

Inoveo Platinum will be distributed exclusively by Stuller in the U.S.

1872 x 1052 Gemolite.jpg
Brought to you by
Meet Gemology’s Next Generation Microscope: GIA® Gemolite® NXT Professional Edition

GIA®’s most advanced microscope has new features to optimize greater precision and comfort.

Alan Hart Headshot
MajorsMay 23, 2024
Gem-A CEO Alan Hart Resigns

He is stepping down in August after eight years as CEO.

Rose cut arch cabochons Columbia Gem House
SourcingMay 22, 2024
State of Colored Stones: Why the Market Is More Colorful Than Ever

As prices of “The Big Three” skyrocket, supply dwindles, and focus on sustainability grows, an age of open-mindedness is dawning.

The Eden Rose, a 10.20-carat fancy intense pink diamond
AuctionsMay 22, 2024
Christie’s Website Back Online, Announces Plans to Auction 10-Carat Pink Diamond

The fancy intense pink “The Eden Rose” is estimated to sell for up to $12 million at the New York “Magnificent Jewels” sale next month.

Pandora Essence jewelry
CollectionsMay 22, 2024
Pandora’s New Jewelry Collection Reimagines the Essentials

The “Pandora Essence” collection brings a contemporary and sculptural feel to staples like gold hoops and pearl necklaces.

Instore show 2024
Events & AwardsMay 22, 2024
InStore ‘Cram Day’ To Focus on Lab-Grown Diamond Education

The limited-seating learning event precedes its second annual trade show, which starts Aug. 11.

Swarovski New York City flagship
IndependentsMay 21, 2024
State of Retail: 4 Retail Design Trends for 2024

From lighter color palettes to the integration of AR, experts offer inspiration for jewelers in need of an aesthetic refresh.

Dame Shirley Bassey’s
AuctionsMay 21, 2024
Dame Shirley Bassey’s Diamonds Are Ready for Their Encore

Sotheby’s will auction jewelry belonging to the “Diamonds Are Forever” singer in Paris this October.

National Jeweler columnist Sherry Smith
ColumnistsMay 21, 2024
Successful Vendor Relationships: A Win-Win Approach

Sherry Smith shares tips for fostering successful vendor-retailer partnerships, from marketing investment to fast-seller replenishment.

Jennifer Herold, Independent Jewelers Organization vice president
IndependentsMay 21, 2024
Jennifer Herold Promoted to VP at IJO

Herold has been with the organization for 22 years and will continue in her current role of conference director.

Studs pop-up
MajorsMay 20, 2024
Studs Opens Luxury Piercing Pop-Up in NYC

“Fancy Studs” will feature revamped branding and a new lab-grown diamond fine jewelry collection.

Nivoda executive team at table
SourcingMay 20, 2024
2 Business-to-Business Platforms Secure Millions in Funding

Nivoda and Liquid Diamonds both have big plans for the new capital.

Stuller Packaging & Displays 2024-2025 catalog
MajorsMay 20, 2024
Stuller Issues New Packaging & Display Catalog

The 2024-2025 edition features new colors and styles, as well as storytelling elements.

Elephants wading in the Okavango Delta in Botswana
SourcingMay 20, 2024
State of the Diamond Industry: Botswana Beyond Diamonds

From moringa to ecotourism in the Okavango Delta, the country and its leaders are exploring how Botswana can diversify its economy.

Rough diamonds from De Beers
SourcingMay 20, 2024
Anglo American Confirms It Is Looking to Sell De Beers

The mining giant also wants to offload its platinum business as part of an overhaul designed to “unlock significant value.”

Buccellati jewelry
FinancialsMay 17, 2024
Richemont Appoints Van Cleef & Arpels’ Nicolas Bos as New CEO

The announcement coincided with its full-year results, with growth driven by its jewelry brands.

Watches of Switzerland Mall of America store
FinancialsMay 17, 2024
Watches of Switzerland’s Fiscal-Year Sales Flat

Looking ahead, the retailer said it sees “enormous potential” in Roberto Coin’s ability to boost its branded jewelry business.

My Next Question webinar series graphic
Recorded WebinarsMay 17, 2024
Watch: Preparing for Trade Show Success

Jewelry trade show veterans share strategies for engaging buyers, managing your time effectively, and packing the right shoes.

Cartier ring-tailed lemur brooch circa 1991
AuctionsMay 17, 2024
Piece of the Week: Cartier’s Ring-Tailed Lemur

This little guy’s name is Ricky and he just sold for more than $200,000 at Sotheby’s Geneva jewelry auction.

202.18 carat fancy intense yellow diamond The Yellow Rose
AuctionsMay 16, 2024
Christie’s Holds 2 Sales Despite Cyberattack

Though its website has been down for a week, Christie’s proceeded with its jewelry and watch auctions on May 13-14, bringing in nearly $80 million.


This site uses cookies to give you the best online experience. By continuing to use & browse this site, we assume you agree to our Privacy Policy