Independents

Two Indiana jewelers are ‘Open for Service’

IndependentsAug 12, 2016

Two Indiana jewelers are ‘Open for Service’

Following the passage of a controversial religious freedom law, at least two Hoosier State jewelers are among the businesses that want to make their stance on discrimination known.


The “Open for Service” sticker on the door of Robert Goodman Jewelers in Zionsville, Ind. 
Indianapolis--While lawmakers in Indiana do damage control after the passage of last week’s controversial religious freedom law, at least two jewelers are among the state’s businesses slapping an “Open for Service” sticker on their front door.

Passed by the state’s General Assembly and signed into law by Gov. Mike Pence Thursday, the Religious Freedom Restoration Act, or RFRA, was designed to protect individuals or companies from being forced to doing something that conflicts with their religious beliefs, lawmakers say.

Critics allege the bill would allow business owners to discriminate against the LGBT community, to refuse service to people based on their sexual orientation.

The law caused widespread blowback across the country, with large corporations like Columbus, Ohio-based Angie’s List and San Francisco-based Salesforce.com among the first vowing to dial down business in the Hoosier State. Even the N.C.A.A., which is set to begin its men’s Final Four basketball tournament in Indianapolis this coming weekend, is expressing concern over the message the legislation sends.

Smaller businesses in Indiana also have been public about their disdain over the RFRA, so much so that they’ve propelled a simple website into a national movement.

About two weeks ago, before the RFRA even became law, a Valparaiso, Ind. native named Josh Driver put up OpenforService.org and created its $10 stickers and online badges with the idea that Indiana businesses could use them to show their support for all people, regardless of sexual orientation.

“This business serves everyone,” the sticker reads, followed by, in smaller font, “Learn more and find other companies that celebrate an open economy at OpenForService.org.”

A wide variety of businesses have embraced Open for Service, including bakeries, breweries and at least two independent jewelers, and the movement has attracted attention from business owners as far away as New York and Los Angeles, according to a story on Driver by The Indianapolis Star.

Bob Goodman, a third generation jeweler who owns and operates Robert Goodman Jewelers with his wife Rose-Marie, said he was one of the first merchants on Main Street in Zionsville, Ind. to purchase and put up his Open for Service sticker, after learning about the movement from a customer via a Facebook message.

“It fits who we are,” he said. “We are here to take care of anybody who walks in our

store … (sexual orientation) is not important. I don’t care. It has absolutely no importance, as far as we are concerned. It’s not my business. It doesn’t define the individual in any way, shape or form.”

Robert Goodman Jewelers has the Open for Service logo as its profile picture on both Twitter and Facebook, and has the actual physical sticker affixed prominently to its front door.

Goodman, who has been in the jewelry industry for 41 years, said the thought of the sticker offending potential customers never even crossed his mind. He said if they don’t like his views--if they, for example, came in and were put off when they saw him helping a same-sex couple--then so be it. He doesn’t want to help them anyway.

“This is a decision of right and wrong,” Goodman said emphatically. “This isn’t a business decision.”

In nearby Greenwood, Ind., Bob McGee, owner of McGee Jewelers and a past president of the Indiana Jewelers Association, also put up an Open for Service sticker on his store’s door. He said he heard about the movement from one of his employees, who is a member of the LGBT community.

“There was a time 40 years ago when I may have been slightly homophobic,” the 64-year-old jeweler admits.

But as he grew older and learned more about the world around him, and as many friends came out over the years, McGee changed his view.

Today, he said his store has gained a reputation among same-sex couples as the place to go for jewelry, though McGee is quick to point out that that is not the reason he put up the Open for Service sticker. “Our customer base pretty well knows us,” he said.

Like Goodman, he said he just believed it was the right thing to do. 

While politicians tend to ignore barbs from the opposing party and criticism in the media, the potential loss of business certainly is one thing that gets their attention, and quickly.

The New York Times reported Monday that lawmakers in Indiana already have said they plan to amend the law to make it clear it does not allow discrimination against gays and lesbians.

McGee said if a change in wording is what is needed to satisfy everyone, then the legislature should do it. Whatever the outcome, however, he said he doesn’t think there’ll be any business owners in Indiana refusing to wait on or serve customers.

“A lot of the business owners feel like this is much ado about nothing,” he said. “I don’t know of a single merchant who even whispers in their sleep about turning anyone away who has money to spend. I love anybody who will spend money.”

Michelle Graffis the editor-in-chief at National Jeweler, directing the publication’s coverage both online and in print.

The Latest

Stock image of police cars with their lights on
CrimeMay 23, 2025
JSA Shares Holiday Weekend Security Tips Amid Spike in Burglaries

JSA’s Scott Guginsky provided a list of nine security measures jewelers should observe while locking up for the long weekend.

Bliss Lau Bright Ring
CollectionsMay 23, 2025
Piece of the Week: Bliss Lau’s ‘Bright’ Ring

From Lau’s “Love of a Kind” series, the engagement ring was inspired by the moon and holds a different meaning depending on how it is worn.

GIA pearl report
GradingMay 23, 2025
GIA Updates Pearl Classification System

The lab has adjusted the scale it uses for nacre grading.

antique_Vegas_2024_by_headshot_stories_9454.jpg
Brought to you by
Las Vegas Antique Jewelry & Watch Show: Showcasing the Most Collectible Merchandise from Across the Globe

Gain access to the most exclusive and coveted antique pieces from trusted dealers during Las Vegas Jewelry Week.

GCALbySarine Diamond Journey Certificate_1872x1052.jpg
Supplier BulletinMay 22, 2025
How to Put Natural Diamonds Back in the Spotlight

Sponsored by GCAL by Sarine

Weekly QuizMay 22, 2025
This Week’s Quiz
Test your jewelry news knowledge by answering these questions.
Take the Quiz
The late West Virginia jeweler David Ettinger
CrimeMay 22, 2025
NY Jeweler Sentenced in Shoving Death of Colleague at IJO Show

David Walton will serve three years’ probation after an incident in a hotel bar led to the death of West Virginia jeweler David Ettinger.

Watches of Switzerland store in Mall of America
FinancialsMay 22, 2025
Watches of Switzerland’s Full-Year U.S. Sales Climb 14%

The retailer also provided an update on how the tariffs situation in the U.S. is affecting its business.

Supplier Spotlight -Recorded-Webinar.png
Brought to you by
Watch: The Winston Red: GIA Examines the Smithsonian’s Newest Addition

Supplier Spotlight Sponsored by GIA

Jose Hess Design Awards 2025 Trophy
Events & AwardsMay 22, 2025
Jose Hess Design Awards Announce Judges

The nonprofit elected five judges who will decide the winners of its design competition.

MJSA 2025-2026 Buyer’s Guide
MajorsMay 22, 2025
MJSA Releases 2025-2026 Buyer’s Guide

This year’s edition includes articles on the favorite tools of notable designers, evaluating when to outsource production, and more.

Bulgari Invisible Violet Necklace and Rainbow Flow Necklace
CollectionsMay 21, 2025
Bulgari Highlights Its Colorful Past in Phenomenal ‘Polychroma’ Collection

The jeweler’s high jewelry collection features extraordinary gemstones, like a 241.06-carat emerald and the world’s fourth-largest spinel.

Industry analyst Edahn Golan
ColumnistsMay 21, 2025
Edahn’s Take: Analyzing the 2025 ‘$100 Million Supersellers’ List

In a special column for the State of the Majors, Edahn Golan breaks down what the top-performing fine jewelry sellers are doing right.

Beyoncé bolo tie necklace
MajorsMay 21, 2025
Beyoncé Dons Brilliant Earth Necklace During Cowboy Carter Tour

The bolo tie necklace is inspired by “Queen Bey” and set with a nearly 15-carat black diamond.

Gem Legacy logo
SourcingMay 21, 2025
Gem Legacy Expands Advisory Council

The nonprofit focused on mining communities in East Africa has added three new members to its advisory council.

Annie Doresca
MajorsMay 20, 2025
Annie Doresca to Lead DCA as New CEO, President

Current Diamond Council of America President and CEO Terry Chandler is set to retire in January 2026.

QVC Group logo
FinancialsMay 20, 2025
QVC Group to Voluntarily Delist from Nasdaq

The company's Series A shares will continue to trade following a reverse stock split while its Series B shares will be delisted.

National Jeweler columnist Peter Smith
ColumnistsMay 20, 2025
Peter Smith: Leading Through Change

Communicating clearly with your staff is key to navigating turbulent times, writes columnist Peter Smith.

Exterior of Tanishq Santa Clara Storefront
MajorsMay 20, 2025
Tanishq Opens Seventh U.S. Store

Tanishq is expanding its presence in the United States with a new store in Santa Clara, California, which is its largest in the country.

New Cartier store at Los Angeles airport
FinancialsMay 19, 2025
Jewelry Sales a Standout for Richemont in 2024

Sales for Richemont’s four jewelry brands increased 8 percent, while watch sales picked up toward the end of the year.

Instappraise and NAJA logos
Events & AwardsMay 19, 2025
NAJA Opens Scholarship Applications for 2025

Two scholarships are available, one for new and non-members and another for NAJA certified members.

Day’s Jeweler’s Tuscan Village Location Painting
IndependentsMay 19, 2025
Day’s Jewelers to Open Ninth Location

The retailer’s new flagship is set to open in October at the Tuscan Village development in Salem, New Hampshire.

Gemfields emeralds, rubies, sapphires
SourcingMay 19, 2025
State of Colored Stones: The Big Three in the Modern World

Sapphires, emeralds, and rubies are finding their place in a U.S. market captivated by the gemstones once referred to as “semi-precious.”

Saks on Amazon flagship window
MajorsMay 16, 2025
Saks Fifth Avenue, Amazon Partner on Luxury Online Storefront

Plus, parent company Saks Global announces plans to cut ties with up to 600 vendors.

Graphic for My Next Question webinar with guest Peter Smith
Recorded WebinarsMay 16, 2025
Watch: Physical Retail Is Not Dead

Peter Smith joined Michelle Graff to chat about the state of brick-and-mortar stores and share a few book and podcast recommendations.

Tejen Candy Bowl Torque Necklace
CollectionsMay 16, 2025
Piece of the Week: Tejen’s ‘Candy Bowl’ Torque Necklace

The necklace features a candy-colored Australian white opal in 18-karat Fairmined gold, as the brand was named a Fairmined ambassador.

1 Camilla Dietz Bergeron.jpg
Supplier BulletinMay 15, 2025
Treasure Hunting at the Las Vegas Antique Jewelry and Watch Show

Sponsored by the Las Vegas Antique Jewelry and Watch Show

The Mediterranean Blue diamond
AuctionsMay 15, 2025
'The Mediterranean Blue' Diamond Sells for $21M at Sotheby’s

A private American collector purchased the 10-carat fancy vivid blue diamond.

×

This site uses cookies to give you the best online experience. By continuing to use & browse this site, we assume you agree to our Privacy Policy