Crime

Jewelers Sue Brink’s After Losing Merchandise in Heist

CrimeAug 25, 2022

Jewelers Sue Brink’s After Losing Merchandise in Heist

Brink’s is taking legal action of its own after the parties disagreed about compensation for the missing goods.

20220825_Brinks truck.jpg
The value of the jewels stolen from a Brink’s truck last month is now the subject of two legal actions. (Image courtesy of Wikimedia Commons/GeorgHH)
Los Angeles—Twenty-two bags filled with jewelry and watches were stolen from the back of a Brink’s truck near Los Angeles last month.

The value of the stolen goods is now the subject of two legal actions, one filed by the jewelers who were robbed and the other by Brink’s.

The truck was loaded with exhibitors’ merchandise from the International Gem and Jewelry Show, held in San Mateo, California, from July 8-10, and was heading to another show at the Pasadena Convention Center, scheduled for July 15-17.

Along the way, the driver pulled into a Flying J rest stop, where an unknown suspect(s) broke into the locked vehicle, stealing 22 of the 73 bags of jewelry.

The exhibitors reported their losses at more than $100 million and expected to be compensated, but Brink’s calculated the losses at less than $10 million.

Brink’s filed a legal complaint in New York on Aug. 4, seeking a declaratory judgment against the jewelry companies, claiming they “substantially under-declared the value of their shipments on the pickup manifest.”

The manifests for the 22 missing shipments declare a total value of $8.7 million, said Brink’s.

Court documents detail the terms of the contracts with the exhibitors, including a stipulation that customers must declare the actual monetary value of the shipment.

The lawsuit also sheds some light on what happened the night of the robbery.

The two armed guards, named only as Driver 1 and Driver 2 in court documents, left around midnight. Driver 1 drove the truck to the rest stop and left Driver 2 asleep in the truck.

After spending about 30 minutes inside grabbing food, Driver 1 returned to the truck to find the red plastic seal around the trailer was cut, as was the trailer’s rear lock. Driver 2 said he did not see or hear anything unusual.

There were no closed-circuit televisions or other surveillance devices near the parked truck, said Brink’s.

The jewelers who lost goods in the heist filed their lawsuit against Brink’s Monday in Los Angeles County Superior Court, alleging breach of contract and negligence and asking the court to award them hundreds of millions of dollars in damages.

Additional defendants include the two drivers, a Brink’s sales and show support specialist, and Pilot Flying J, the owner of the Flying J rest stop.

The lawsuit outlines several complaints, including the alleged negligence of Brink’s and the drivers, a hard-to-read contract, misleading advice from a sales specialist regarding insurance, and the failure of the rest stop to provide a safe environment.

A Brink’s spokesperson said the company does not comment on active litigation.

The lawsuit states: “This action seeks to rectify the wrong Brink’s has heaped on top of the theft its drivers practically invited to happen.” 

The plaintiffs took issue with the behavior of the drivers, particularly Driver 1 being asleep in the sleeping berth while on the clock, though Brink’s states in its lawsuit that the driver’s behavior was in line with what U.S. Department of Transportation regulations allow.

 Related stories will be right here … 

Brink’s also did not use a secured armored vehicle, but rather “an 18-wheeler semi-truck/trailer combination” with “an easily defeated lock on the trailer,” court documents state.

Regarding the contract, the suit alleges the terms written on the reverse side of the pickup manifest were illegible, noting the small font size and poor color contrast, and “rife with inconsistent provisions.” 

The jewelers also said they had no time to negotiate the terms, as the pickup manifest had to be signed before goods were transported. 

As for the issue of underinsurance, the jewelers claim they were advised by a Brink’s employee named in the lawsuit to understate the value of the goods to cut down on shipping costs.

They claim they were not warned that doing so would mean they would be unable to recover the full value of their goods in the event of a loss.

The jewelers also allege they were not told their goods would be left unattended in an unsecure location, which they pin on Flying J parent company Pilot Flying J.

The lawsuit accuses Pilot Flying J of breaching its duty to maintain a secure environment, failing to provide adequate lighting and other security matters, particularly when its rest stops are frequented by many drivers with high-value cargo.

“Brink’s leaving valuable property unattended in a poorly lit, remote location, in a poorly secured trailer parked in a position where access to it could not be observed by the people charged with the very duty of protecting it, amounts to willful misconduct and/or gross negligence that precludes enforcement of any contractual limits that would otherwise benefit Brink’s,” court documents state.

The plaintiffs said they have suffered emotional stress and have been “deprived of the ability to earn a living.”

Many of the jewelers stated in the lawsuit that trade shows are their only source of income, and now they are missing a significant amount of inventory.

The defendants are asking for damages in the amount of $100 million for the direct loss of property and an additional $300 million in damages, as well as attorneys’ fees and other costs related to the lawsuit.

The Latest

QVC Group logo
MajorsApr 07, 2026
QVC Group’s Latest Filing Calls Its Future Into Question

The retailer failed to file its annual report on time and said it may issue a going concern warning.

Headshot of National Jeweler columnist Peter Smith
ColumnistsApr 07, 2026
Peter Smith: A Tip to the Post Office on Workplace Culture

Smith recounts a recent trip to the post office that included an uncomfortable, embarrassing, and public exchange between two employees.

Retiring GIA CFO David Tearle and new GIA CFO John Cowley
GradingApr 07, 2026
GIA CFO David Tearle to Retire in June

John Cowley, who has more than 30 years of experience, is succeeding Tearle as the lab’s chief financial officer.

GIA iD100®
Brought to you by
Protect Your Customers and Your Business

You deserve to know what you are selling–to protect your customers as well as your business and your reputation.

Gemology Geek Ignite collection tourmaline ring
CollectionsApr 07, 2026
Nerd Out Over Gemology Geek’s First Jewelry Collection

Founder Erica Silverglide has designed 35 colorful pieces set with fluorescing gemstones for the brand's first finished jewelry offering.

Weekly QuizApr 02, 2026
This Week’s Quiz
Test your jewelry news knowledge by answering these questions.
Take the Quiz
Ukrainian Jewelry | Contemporary Jewelry and Art Jewelry from Ukraine
CollectionsApr 07, 2026
Ukrainian Jewelers Highlighted In New Book

“Ukrainian Jewelry | Contemporary Jewelry and Art Jewelry from Ukraine” features 33 contemporary Ukrainian designers and studios.

Fope Golden Now Campaign Imagery
CollectionsApr 06, 2026
Fope’s New Jewelry Debuts Are Golden

“The Golden Now” campaign celebrates the here and now with the brand’s signature styles and a selection of its new pieces.

TopImageCrop.jpg
Brought to you by
Is This You? Every Jeweler Has This Problem; We Have the Solution.

Every jeweler faces the same challenge: helping customers protect what they love. Here’s the solution designed for today’s jewelry business.

Former Signet executive Kecia Caffie
MajorsApr 06, 2026
Kecia Caffie, Corinne Bentzen No Longer With Signet Jewelers

Signet confirmed that Caffie, president of Zales and Banter, and Bentzen, who headed Blue Nile, have left the company.

Author Tanzy Ward and her book Precious Black Jewels The Bijou Material Culture of Black Victorians & Edwardians
CollectionsApr 06, 2026
Historian Tanzy Ward Pens Book on Black Victorians’ Jewelry

The antique jewelry dealer talks about the importance of including Black Americans in jewelry history and preserving their stories.

Gemfields emeralds
SourcingApr 06, 2026
Gemfields Reports $51M Loss in 2025

Both its mines faced challenges last year, from operational issues to disruptions in the market.

Screenshot of Taylor Swift's "Elizabeth Taylor" music video
CollectionsApr 03, 2026
Taylor Swift’s ‘Elizabeth Taylor’ Video Puts Jewelry Front and Center

Iconic pieces, like the Mike Todd Diamond Tiara, appear in the superstar’s new music video for her song inspired by the actress.

Neiman Marcus store in Fort Worth, Texas
MajorsApr 03, 2026
Saks Global Says It Will Emerge From Bankruptcy This Summer

The luxury retailer, which went Chapter 11 in January, announced Thursday that it has secured $500 million in exit financing.

NouvelleBox logo
Events & AwardsApr 03, 2026
JCK Luxury, NouvelleBox Partner on New Designer Ballroom

The NouvelleBox ballroom will feature independent jewelry designers, including Lene Vibe, Wyld Box Jewelry, and Kiaia Limited.

Buddha Mama Moon Locket
CollectionsApr 03, 2026
Buddha Mama Brings Its ‘Moon’ Locket To Dallas

The one-of-a-kind locket, our Piece of the Week, opens to reveal three hidden images to keep close to your heart.

Pandora distribution facility Canada
MajorsApr 02, 2026
Pandora Opens New Canadian Distribution Center Amid Tariff Concerns

The new facility was also designed to better serve its growing customer base in Canada.

Michelle Yeoh Mikimoto
TrendsApr 02, 2026
Michelle Yeoh Fronts New Mikimoto Campaign

The campaign is a tribute to the year 1893, when Kokichi Mikimoto created the world’s first cultured pearl.

GIA President and CEO Pritesh Patel at GIA Taiwan campus
GradingApr 02, 2026
GIA Debuts New Campus in Taiwan

It is the only GIA school to offer the GIA Graduate Gemologist program in Chinese.

DCA Second Spark Workforce Initiative Graphic
MajorsApr 02, 2026
DCA Launches ‘Second Spark’ Workforce Initiative

The initiative connects veterans and parents returning to the workforce with careers in jewelry retail.

Michael Angelo
MajorsApr 02, 2026
Hoover & Strong Names New National Sales Representative

The wholesale manufacturer and precious metals refiner has appointed Michael Angelo as its new national sales representative.

Pandora and Foundrae medallion jewelry
MajorsApr 01, 2026
Foundrae Sues Pandora for Allegedly Copying Its Medallion Designs

Foundrae also accused the jewelry giant of copying its mood board style of marketing.

John Jacob Astor IV's Patek Philippe for Tiffany & Co., Battin & Co. pencil case
AuctionsApr 01, 2026
John Jacob Astor IV’s Titanic Pocket Watch Heads to Auction

A Patek Philippe for Tiffany & Co. timepiece owned by the American businessman who died on the Titanic will be offered at Freeman's Chicago.

Stock image of a Shell gas station
SurveysApr 01, 2026
Consumers’ Outlook Improves Again in March

The Conference Board’s Consumer Confidence Index edged up, with optimism about the present outweighing worries about the future.

Zach Bear and the Window Necklace Children’s Book from Zachary’s Jewelers
IndependentsApr 01, 2026
Zachary’s Jewelers’ Constance Polamalu to Release Children’s Book

The retailer’s Zach Bear gift comes to life in “Zach Bear and the Window Necklace,” which centers on curiosity, bravery, and helping.

Accredited Gemologists Association Logo
Events & AwardsApr 01, 2026
AGA Opens 2026 Gemological Scholarship, Research Grant Applications

Applications are open for the AGA Gemological Scholarship Program through May 15, and until June 2027 for the Gemological Research Grant.

National Jeweler columnist and Smart Age founder and CEO Emmanuel Raheb
ColumnistsMar 31, 2026
Q1 Clues That Reveal Where Your Jewelry Store’s Sales Are Heading

These customer behavior patterns say a lot about how successful your jewelry store is going to be this year, Emmanuel Raheb writes.

Mejuri Puzzle Collection Campaign Imagery
CollectionsMar 31, 2026
Mejuri Adds Silver to ‘Puzzle’ Collection

Mejuri’s popular collection of 18-karat yellow gold vermeil rings debuted in sterling silver alongside new “Puzzle” slider charms.

×

This site uses cookies to give you the best online experience. By continuing to use & browse this site, we assume you agree to our Privacy Policy