Surveys

Survey Shines a Light on Gender Issues in Jewelry Industry

SurveysMay 03, 2019

Survey Shines a Light on Gender Issues in Jewelry Industry

It shows there is a gap between what goes on at companies and what gets reported to higher-ups, with employees often reticent to relay incidences of harassment, discrimination and inequality.

2019_WJA_Gender_Equality_logo.jpg

New York—The Women’s Jewelry Association just released the results of its first Gender Equality Survey, a survey it fielded last fall to gauge the prevalence of gender discrimination, sexual harassment and pay disparity in the jewelry industry.

Nearly 600 people, a mix of employees and owners, took the survey, which was conducted anonymously. Women comprised the majority of respondents, 91 percent of employees and 66 percent of owners.

Overall, the survey shows there is a gap between what goes on at companies and what gets reported to higher-ups. In many cases, employees are reticent to report incidences because they fear retaliation or have a negative impact on their standing in the company.

A total of 16 percent of employees who took the survey report they have been the target of unwanted sexual advances, but only 3 percent of owners said they’ve received complaints about such advances at their companies.

Twenty-three percent of employees have experienced sexual harassment, but only 5 percent of owners reported receiving harassment complaints.

Thirty percent said they’ve been denied equal opportunity for advancement, but, again, only 2 percent of owners said they’ve heard about it.

Thirty-eight percent of respondents—all female—said they have been affected by pay disparity but only 2 percent of owners said they’ve received complaints about unequal pay.

And half of all survey-takers reported having experienced a hostile work environment, defined in the survey as “conditions created by the gendered conduct of a boss, co-workers or others that unreasonably interfere with work performance or are intimidating or offensive.”

Thirty-nine percent said the hostile environment “affected [them] deeply,” but only 9 percent of owners said they’ve received complaints along those lines.

The survey also showed that in smaller companies (15 fewer employees or fewer), a significant percentage of employees and owners either don’t know what the company’s written policies are pertaining to discrimination, sexual harassment and gender equality, or, they reported, the company doesn’t have any.

A total of 52 percent of survey-takers who work for or own a company that has between one and five employees say they don’t know what the company’s gender-related policies are. And 44 percent of owners and 35 percent of employees in this group said their company doesn’t have a written policy.

Survey-takers who work for larger companies seem to have a better grasp on written policies involving harassment and discrimination, the survey shows.

Eighty-four

percent of respondents at companies with 301 to 1,000 employees and 92 percent at companies with 1,000-plus employees said they know what their companies’ policies are.

WJA deployed it first Gender Equality Survey worldwide and 586 people—240 employees and 346 owners/executives/board members/major shareholders—responded, 98 percent of whom were in the United States.

Here are some more facts about the survey-takers:
— More owners than employees responded, 59 percent versus 41 percent;
— A total of 70 percent of owners and 62 percent of employees have been in the industry for more than 10 years;
— Many are age 50 or older, including 69 percent of owners and 42 percent of employees;
— Seventy percent own small companies (15 or fewer workers); and
— Most worked it the retail end of the business.

WJA conducted the survey as a way to help the organization understand the most pressing gender-related issues in the jewelry industry and create programming around them.

Looking at the results of its first gender survey, WJA said it would provide training on negotiation and self-advocacy skills for employees who say they have been affected by pay disparity and/or denied equal opportunity for advancement, and offer bystander training, which involves teaching witnesses how to recognize, intervene and help victims of discrimination and harassment to report and seek support.

The organization also said it will be increasing the amount of training and materials it provides on gender-related workplace policies, particularly to the owners and employees of small businesses.

The training and materials will come in addition to the seminars WJA already has done at trade events and the online webinar on gender discrimination laws and regulations done in partnership with the Jewelers Vigilance Committee.

The full PDF of the WJA’s Gender Equality Survey can be seen here.
Michelle Graffis the editor-in-chief at National Jeweler, directing the publication’s coverage both online and in print.

The Latest

John Wayne Signet Ring
AuctionsMay 15, 2026
American Collector Ponies Up Almost $17K for John Wayne’s Ring

The Western star’s 14-karat gold signet ring sold for six times its low estimate following a bidding war at U.K. auction house Elmwood’s.

MJSA Education Foundation and Jewelers of America
Events & AwardsMay 15, 2026
JA, MJSA To Sponsor Roundtable at TJS

The discussion, "Rebuilding the Jewelry Workforce," will take place on Saturday, May 16, in Troy, Michigan.

Three gold rings set with yellow- and brown-hued diamonds
SourcingMay 15, 2026
State of Diamonds: The Way Forward for Natural Diamonds

The jewelry industry is reassessing its positioning as Gen Z reshapes the retail landscape and lab grown continues to gain market share.

1872x1052-NextGem-2026-National-Jeweler-Advertorial.jpg
Brought to you by
How Modern Training Is Becoming a Competitive Advantage for Jewelry Retailers

With the trade and customer trust in mind, GIA® developed NextGem™ – on-demand training designed specifically for retail.

Matching pair of Type IIa, D-color diamonds
AuctionsMay 14, 2026
White Diamonds Lead Sotheby’s Auction, Blue Diamond Does Not Sell

A matching pair of 18.38-carat, D-color diamonds from Botswana’s Jwaneng mine sold for $3.3 million, the top lot of the jewelry auction.

Weekly QuizMay 14, 2026
This Week’s Quiz
Test your jewelry news knowledge by answering these questions.
Take the Quiz
DeBeeers_Bridal_Display_Dune_1872x1052.jpg
Supplier BulletinMay 14, 2026
A Diamond Is Forever Continues Desert Diamonds – Bridal Reinvigorated

Sponsored by A Diamond Is Forever

Faceting Apprentice gem cutting school
SourcingMay 14, 2026
State of Colored Stones: The Spirit of Young American Gemstone Cutters

The next generation of lapidarists are entrepreneurial, engaged online, and see the craft as a means for artistic expression.

Antique Jewelry & Watch Show
Brought to you by
Discover Timeless Treasures: A Showcase of Antique Jewelry & Timepieces in Las Vegas

Gain access to the most exclusive and coveted antique pieces from trusted dealers during Las Vegas Jewelry Week.

Ocean Dream diamond
AuctionsMay 14, 2026
‘Ocean Dream’ Makes Waves at Christie’s, Fetching $17M

It was the second auction appearance for the fancy vivid blue-green diamond, which sold for $7.8 million at Christie’s Geneva 12 years ago.

Stock image of police cars with their lights on
CrimeMay 14, 2026
Second Man Arrested in Florida Pawn Shop Shooting

Members of the U.S. Marshals Task Force took a 22-year-old man into custody. He was charged with tampering with evidence.

Stock image of crime scene with police cars and crime scene tape
CrimeMay 13, 2026
JSA’s 2025 Crime Report Shows ‘Concerning’ Rise in Violence

While the overall number of crimes was down, there were more incidences in which robbers pulled out guns, mace, or rammed cars into stores.

Jack Sutton Jewelers
IndependentsMay 13, 2026
New Orleans Jeweler Closing Canal Place Store

Jack Sutton Fine Jewelry is closing its store inside the downtown shopping center after 40 years in business.

Winston Red Diamond painting by Reena Ahluwalia
SourcingMay 13, 2026
Smithsonian Acquires ‘Winston Red’ Diamond Painting

Reena Ahluwalia’s painting of the rare red diamond is the first contemporary painting to join the National Gem Collection.

Anna Maccieri Rossi Ora Wood Sunrise Cuff, Marie Lichtenberg High Jewelry Bandana, Anna Maccieri Rossi Carpe Diem Pendant
TrendsMay 13, 2026
State of Design: Only the Innovative Will Survive

The price of gold has risen, affecting the number of pieces designers make, the materials they use, and how they position themselves.

The Retail Smiths founder and National Jeweler columnist Peter Smith
ColumnistsMay 12, 2026
It’s Official: We’re Getting ‘Brain Rot’ From Watching Short-Form Videos

Peter Smith gives tips on leading meetings, developing marketing, and making trade show appointments in the age of short attention spans.

Jessica McCormack Medallion Capsule Collection Campaign
CollectionsMay 12, 2026
Jessica McCormack Debuts Antique Coin-Inspired Medallions for Summer

The 11-piece “Medallions” capsule collection features five motifs: a crying eye, a heart on fire, a spiral, a flower, and a swallow.

People shopping in a jewelry store
IndependentsMay 12, 2026
State of Retail: 6 Things Retailers Should Know About Consumers Today

From Gen Z’s view of luxury to “doom spending,” these are the six consumer trends to note this year.

Tiffany & Co. x CFDA Jewelry Designer Award
Events & AwardsMay 12, 2026
The Tiffany & Co. x CFDA Jewelry Designer Award Is Back

The partners have announced the second cycle of the program, which has expanded to include a $25,000 student scholarship.

Merle, Juanita, and Brent Staats of Staats Jewelers
IndependentsMay 11, 2026
Kansas Jeweler Closing After 70 Years

The owners of Staats Jewelers are heading into retirement.

Former Macy’s CEO Jeffrey Gennette
TrendsMay 11, 2026
Former Macy’s CEO Joins Signet Jewelers Board

Jeffrey Gennette, who retired in 2024 after 41 years with Macy’s, is the newest member of the jewelry retailer’s board of directors.

Buddha Mama gold earrings hexagon emerald
TrendsMay 11, 2026
Amanda’s Style File: Lucky May

May babies are lucky to have emeralds, a gemstone admired for centuries, as their birthstone, writes Amanda Gizzi.

Clientbook Logo
TechnologyMay 11, 2026
Clientbook’s New Tool Helps Jewelers Plan In-Store Events

The new module allows retailers to plan, promote, and measure the success of events from a single dashboard.

Pandora lab grown diamond necklace
Lab-GrownMay 08, 2026
NDC Publicly Criticizes Pandora Over ‘Misleading’ Natural Diamond Claims

NDC said in an open letter that Pandora’s statements about the carbon footprint of lab grown versus natural diamonds are inaccurate.

Ronnie VanderLinden and Feriel Zerouki
SourcingMay 08, 2026
Ronnie VanderLinden Takes Over as WDC President

The diamantaire and industry leader succeeds Feriel Zerouki and said he will focus on being a “champion” for natural diamonds.

Glenn Spiro Old Moghul Golconda Earrings
TrendsMay 08, 2026
Rihanna Chooses ‘Desert Diamonds’ for 2026 Met Gala

She wore our Piece of the Week, Glenn Spiro’s “Old Moghul Golconda” earrings, featuring fancy brown-yellow diamonds totaling 51.90 carats.

Kennedy’s Jewelers tourmaline necklace
Events & AwardsMay 08, 2026
JA Announces 2026 CASE Award Winners

Two pieces were named “Best in Show,” one from the retail category and one from the supplier category.

Brilliant Earth Jane Goodall olive branch necklace and earrings
FinancialsMay 07, 2026
Brilliant Earth Appeals to Higher-Income Shoppers in Q1

The jewelry retailer noted resilience among its higher-end customers while demand softened for its lower-priced offerings.

×

This site uses cookies to give you the best online experience. By continuing to use & browse this site, we assume you agree to our Privacy Policy