A new addition to the “Heirloom” collection, this one-of-a-kind piece features 32 custom-cut gemstones.
Demographic drop-off
Editor-in-Chief Michelle Graff looks at the reasons why people are getting out of, and not getting into, the jewelry industry.
A few weeks ago, we published a story on the latest quarterly statistics from the Jewelers Board of Trade, which showed that the size of the jewelry industry is continuing to contract, meaning more people are getting out of this business than are getting into it.
The reasons for the industry shrinkage are varied and, though they have been well documented up to this point, after I wrote my most recent JBT story, I began reaching out to retailers and others in the industry to get their perspective. What do they think is the No. 1 factor, or factors, contributing to jewelers closing?
As it turned out, very few could narrow it down to just one thing, but one answer that came up in nearly every reply was this: simple demographics.
The baby boomers, which are the second-largest generation in the U.S., second only to their millennial children, have been running the country’s jewelry stores—and essentially its jewelry industry—for years, but guess what’s happening to them? The same thing that happens to everyone: they are getting old and they want to retire.
I can’t say I blame them.
Retail has changed completely in recent years and in order to keep up in this digital age, jewelers have to figure out new ways of reaching customers and stock different kinds of product—some of which might not be the fine jewelry they are used to—all while fending off online competition and keeping up with the expectations of an increasingly demanding, but not necessarily spendthrift, consumer.
If you were in your mid-50s or 60s and staring down the last five or 10 years of a long career, would you be willing to put in the time and energy to completely change your business if you had the means, or enough of the means, to retire? I wouldn’t.
Some might say the problem is that jewelers are unable to adapt to retailing in the digital age, but I don’t think that’s always the case. I think in some cases it’s more a matter of willingness. Why change
As Dennis Petimezas, owner of Watchmakers Diamonds and Jewelry in Johnstown, Pa., put it, “If you’re 75 to 80 percent of where you need to be to successfully retire, why take the risk? ... Can a mature independent afford to make a mistake at this point and have to work even longer to then try and correct it?”
I think it’s more logical to just take the money you can get out of your business now and retire. Or, if you still need the money and/or just aren’t ready to spend all day on the golf course, do something still jewelry-oriented but perhaps a little (or a lot) less stressful than being a small business owner.
Another factor contributing to the shrinking industry is the decreasing number of young people stepping into the family business.
There are some who say the younger generation is not willing to put in the time it takes to run a small retail store, but I don’t agree with that blanket statement any more that I agree with the assertion that older jewelers are retiring simply because they can’t figure out Facebook.
The majority of companies today are running lean, with one employee shouldering a workload that once was handled by two or even three people. Staff are working long hours no matter what the profession, made longer by the fact that people are on email nearly 24 hours a day.
I don’t think it’s a matter of young people not being willing to work; I think, in many cases, it’s just a matter of them picking different career paths, working for companies that are much younger and, by extension, seem hipper and cooler.
Jewelry isn’t the only industry with this problem.
Over the summer, Fortune magazine did a video interview with GE CEO Jeff Immelt.
Immelt told the interviewer that luring young talent away from Facebook, Google and startups and to GE is one of the issues that keeps him up at night, and this concern is evident in GE’s current advertising campaign featuring Owen, a new, young programmer/developer at GE.
Have you seen these commercials? There are a couple different versions (one of which you can view below) but the message in each is clear: Young people, come work at GE. The work you’ll be doing here will transform the way the world works.
Jewelry does not have its own Owen, but that does not mean the industry’s organizations are ignorant of the need to attract young talent.
The Diamond Council of America, MJSA, the Independent Jewelers Organization, the American Gem Society, the International Colored Gemstone Association and U.S. Antique Shows, which just crowned its first “Antique Young Gun” this past weekend, all are working to pique the next generation’s interest in jewelry. Our associate editor, Brecken, profiled their efforts in our last digital magazine.
It’s not a BBDO-created national advertising campaign on the same scale as GE’s Owen. But, it is a step in the right direction, and it addresses one of the problems impacting the incredible shrinking jewelry industry.
The Latest
Last month in Dallas, David Walton pushed another jeweler, David Ettinger, who later died.
The move will allow the manufacturing company to offer a more “diverse and comprehensive” range of products.
With Ho Brothers, you can unlock your brand's true potential and offer customers the personalized jewelry experiences they desire.
From now through mid-May, GIA will be offering the reports at a 50 percent discount.
De Beers’ rough diamond sales were down 18 percent year-over-year in its latest round of sales.
Sponsored by the Las Vegas Antique Jewelry & Watch Show
For over 30 years, JA has advocated for the industry, fought against harmful legislation and backed measures that help jewelry businesses.
The Patek Philippe expert will serve as personal curator for the brand-focused company.
The 553-square-foot shop is aboard the Carnival Jubilee cruise ship.
NDC filed a complaint against Skydiamond for use of phrases like “diamonds made entirely from the sky.”
John Carter received the AGS’s highest honor Tuesday afternoon at Conclave in Austin, Texas.
LVMH said the company performed well despite an uncertain geopolitical and economic environment.
B&D Sales and Service held a ribbon-cutting event for its new location in Cranston, Rhode Island.
It’s ultra-feminine and filled with gold, pearls, and soft pastels.
Emily Highet Morgan and Emily Bennett have joined the agency’s team.
Its updated book for mountings is also now available.
She has been with the organization since 2010, most recently serving as its chief officer of PR and industry relations.
Joyce’s Jewelry sued the bank after cybercriminals drained its accounts of nearly $1.6 million through a series of wire transfers.
He is remembered by loved ones for his loyalty, integrity, and kindness.
Hosted by Freeman’s | Hindman, the sale will take place May 7-8.
The auction house said all 24 timepieces offered in its underground sale of rare and avant-garde watches quickly found buyers.
From lab-grown diamonds and AI to the inevitable Taylor Swift mention, here are some of Conclave’s most intriguing educational offerings.
From cybersecurity liability to trade show coverage, insurance experts share tips on how to build the right policy.
The charm is a modern rendition of the evil eye amulet that has been worn for thousands of years.
Ahead of its trade show next month, TJS awarded free registration and accommodations to one jewelry professional and three students.
By the end of this year, SRK’s diamond manufacturing complexes will achieve net zero emissions, one of an impressive array of achievements.