From how to get an invoice paid to getting merchandise returned, JVC’s Sara Yood answers some complex questions.

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The manufacturer said the changes are designed to improve speed, reliability, innovation, and service.

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The Texas jeweler said its team is “incredibly resilient” and thanked its community for showing support.

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From tech platforms to candy companies, here’s how some of the highest-ranking brands earned their spot on the list.

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The chocolatier is bringing back its chocolate-inspired locket, offering sets of two to celebrate “perfect pairs.”

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The index fell to its lowest level since May 2014 amid concerns about the present and the future.

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The brands’ high jewelry collections performed especially well last year despite a challenging environment.

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The new members’ skills span communications, business development, advocacy, and industry leadership.

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The Italian luxury company purchased the nearly 200-year-old Swiss watch brand from Richemont.

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Investment firm Enhanced Retail Funding, a division of Gordon Brothers, was the successful bidder.

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Retail veteran Sindhu Culas has stepped into the role.

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Plus, JSA’s Scott Guginsky discusses the need for jewelers to take more precautions as the gold price continues to climb.

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The third edition will be held in Half Moon Bay, California, in April.

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The grant is in its first year and was created to recognize an exceptional fine jewelry designer whose star is on the rise.

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Cartier, Van Cleef & Arpels, Buccellati, and Vhernier had another successful holiday season, Richemont reported this week.

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The program recognizes rising professionals in the jewelry industry.

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A new lifestyle section and a watch showcase have been added to this year’s event.

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The department store chain owes millions to creditors like David Yurman, Roberto Coin, Kering, and LVMH.

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Edge Retail Academy honored Burnell’s Fine Jewelry in Wichita, Kansas, with its annual award for business excellence.

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The family-owned jeweler’s new space is in a former wholesale produce market.

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Ivel Sanchez Rivera, 52, has been arrested and charged in connection with the armed robbery of Tio Jewelers in Cape Coral, Florida.

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The store closures are part of the retailer’s “Bold New Chapter” turnaround plan.

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The credit card companies’ surveys examined where consumers shopped, what they bought, and what they valued this holiday season.

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“Bridgerton” actresses Hannah Dodd and Claudia Jessie star in the brand’s “Rules to Love By” campaign.

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The nonprofit’s new president and CEO, Annie Doresca, also began her role this month.

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