Watch: What to Know About AI This Holiday Season
From ChatGPT to social media, tech experts Jennifer Shaheen and Dustin Lemick share how retailers can harness the power of AI.
The latest episode of “My Next Question,” a co-branded webinar series hosted by National Jeweler and Jewelers of America, shared how artificial intelligence-powered technology could be just the thing to give jewelers a leg up on the competition.
Hosted by Jewelers of America’s Annie Doresca and National Jeweler’s Lenore Fedow, guests Jennifer Shaheen of Technology Therapy Group and BriteCo CEO Dustin Lemick discussed how jewelers can best use AI technology this holiday season.
They discussed what to know about ChatGPT and how AI can be used for data management, social media, product descriptions, and more.
Watch the full discussion in the video above.
“My Next Question” will return Nov. 7 at 2 p.m. EDT with “Unwrapping Social Media: Tips for the Holiday Season,” hosted by JA’s Amanda Gizzi and National Jeweler’s Lauren McLemore.
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Trevor Jonathan Wright led a crew in a string of armed robberies targeting South Asian-owned jewelry stores on the East Coast.

The program recognizes rising professionals in the jewelry industry.

A new lifestyle section and a watch showcase have been added to this year’s event.

Criminals are using cell jammers to disable alarms, but new technology like JamAlert™ can stop them.

Avocados From Mexico is celebrating those who love to double-dip in game day guacamole with a 14-karat yellow gold tortilla chip necklace.


Petra Diamonds unearthed the 41.82-carat, Type IIb blue diamond at the Cullinan Mine.

The brand is trading its colorful fabric cords for Italian leather in its “Lasso” baby locket bracelets.

How Jewelers of America’s 20 Under 40 are leading to ensure a brighter future for the jewelry industry.

National Jeweler and Jewelers of America’s popular webinar series is evolving in 2026.

The department store chain owes millions to creditors like David Yurman, Roberto Coin, Kering, and LVMH.

The award-winning actor’s visionary approach and creativity echo the spirit of Boucheron, the brand said.

Edge Retail Academy honored Burnell’s Fine Jewelry in Wichita, Kansas, with its annual award for business excellence.

In a market defined by more selective consumers, Sherry Smith shares why execution will be independent jewelers’ key to growth this year.

The family-owned jeweler’s new space is in a former wholesale produce market.

Ivel Sanchez Rivera, 52, has been arrested and charged in connection with the armed robbery of Tio Jewelers in Cape Coral, Florida.

The supplier’s online program allows customers to search and buy calibrated natural and lab-grown diamond melee, including in fancy shapes.

The new show will take place Jan. 23-25, 2026.

A monthly podcast series for jewelry professionals

Associate Editor Natalie Francisco highlights her favorite jewelry moments from the Golden Globes, and they are (mostly) white hot.

Yantzer is remembered for the profound influence he had on diamond cut grading as well as his contagious smile and quick wit.

The store closures are part of the retailer’s “Bold New Chapter” turnaround plan.

Through EventGuard, the company will offer event liability and cancellation insurance, including wedding coverage.

Chris Blakeslee has experience at Athleta and Alo Yoga. Kendra Scott will remain on board as executive chair and chief visionary officer.

The credit card companies’ surveys examined where consumers shopped, what they bought, and what they valued this holiday season.

Kimberly Miller has been promoted to the role.

The “Serenity” charm set with 13 opals is a modern amulet offering protection, guidance, and intention, the brand said.

“Bridgerton” actresses Hannah Dodd and Claudia Jessie star in the brand’s “Rules to Love By” campaign.
























