During her presentation at Conclave on Friday, Denise Chislett of Underwood Jewelers addressed how social media and a mobile website can increase engagement with customers and drive sales when done right.
I am writing this blog post from the sunny lanai (fancy Florida word for what we just called a porch when I lived in Pittsburgh) of my parents’ house in Florida.
A group of thieves targeting Metro Detroit jewelry stores that sell Rolex watches has struck twice in the same day, and area jewelers should review their surveillance footage to look for suspicious behavior around their stores.
This past winter, one of my esteemed industry colleagues included a saying in one of his blogs that I had never heard before: If you really want to be wary of the mass media, read an article on a topic about which you are particularly well informed.
Jewelers tend to stick with the basics when it comes to their showcases and lose sales because of it, says consultant Larry Johnson. In a seminar held Wednesday at Conclave, he addressed the top 10 display mistakes and how retailers can avoid them.
In his presentation at AGS Conclave Wednesday, Shane Decker armed the crowd with knowledge about the different types of salespeople and closes, and how to handle customers’ objections when trying to close a sale.
The history, science and artistry of fine jewelry will be explored at the Northwest Jewelry Conference in August, with jewelry historians and industry professionals holding presentations and seminars.
United Nations experts report that a senior Ivory Coast army officer might be using profits from diamond sales to buy arms, violating the country’s longstanding embargo just as it was getting close to returning to the diamond trade.
The Prime Jewelry Group will host an invitation-only buying event in Miami this summer, bringing together high-end independent retailers with manufacturers.
Engaging in social media, participating in trade shows and developing a consistent campaign are among the factors designer Kara Ross attributes to her success.
Though diamond prices were stagnant, the volume of rough sold by Alrosa in 2013 was enough to offset it, resulting in increased year-over-year sales.
A slew of new websites for companies including the International Gemological Institute, Mastoloni and Frederic Duclos are among the recent web developments in the industry.
A pair of large mining companies and one of the world’s biggest retailers are among the latest industry players to pledge their support for the Diamond Empowerment Fund’s annual gala in Las Vegas.
Rogers & Hollands has added bridal jewelry designed for the lesbian, gay, bisexual and transgender, or LGBT, community to the inventory of two Chicago-area stores.
Saul Gottlieb, a Holocaust survivor who immigrated to the United States in 1948 and started his own diamond company, has died at the age of 88.
The Diamond Development Initiative, the organization working to improve the lives of artisanal miners around the globe, is partnering with Promines to improve the governance of metals mining in the Democratic Republic of the Congo, expanding the organization’s scope beyond diamonds.
Zale Corp. announced late Thursday that its shareholders will vote on the company’s proposed acquisition by Signet Jewelers Ltd. at a special meeting scheduled for May 29.
Online trading platform Polygon will sponsor and have a presence at multiple U.S. Antique Shows this year and in 2015, giving attendees tours of the website and explaining membership opportunities.
We know that consumers are using their mobile devices to shop at levels never seen before. Whether it’s on a tablet or smartphone, they’re using mobile to shop, review peer feedback and opinions on products and services, and get social about their experiences and interactions with brands.
I ran a half-marathon Sunday and I did OK, considering the confluence of severe snowstorms and the flu that deterred my training.
A pair of D-color internally flawless diamond earrings sold for $8.6 million at Christie’s Wednesday, missing their highest pre-sale estimate but still garnering enough to top the sale.
CIBJO’s Coloured Stone Commission has released a report reiterating the terminology that needs to be used for lead glass-filled rubies.
Consumers rank Rolex as one of the most reputable companies in the world, placing it alongside brands such as Disney, Google and BMW, one institute’s recent study shows.
Loose diamond supplier and jewelry manufacturer International Diamond Distributors is now providing retailers with a private label credit card service they can offer to customers.
Department store chain Kohl’s is embracing the philosophy of saying “yes” with a new brand campaign that launched this month.
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