Signet Shuffles Execs Amid Next Phase of Growth Strategy
Notable executives, including Jamie Singleton, Joan Hilson, Kecia Caffie, and Bill Brace, have changed roles.

Jamie Singleton, formerly president of Zales, Kay, and Peoples, has been named group president and chief consumer officer.
She will be tasked with sharpening Signet’s focus on the shopping experience and innovative products.
Singleton will drop her title of chief marketing officer, passing the baton to Tony Rogers.
There are also some changes to Singleton’s leadership team.
Bill Brace, previously president of Jared, has been promoted to president of Kay Jewelers. During his four-year tenure, Jared has grown 22 percent as of the second quarter of fiscal year 2023.
Kecia Caffie, formerly the president of Banter by Piercing Pagoda, has been promoted to president of Zales. She will also develop designer brand partnerships, starting with Spanish brand PDPAOLA.
During her five years with Banter, which included a rebranding, revenue grew by 60 percent.
Amy Robinson will take on the role of president of Banter by Piercing Pagoda. The retail executive has experience in digital merchandising and marketing, previously working at May Merchandising, Origami Owl, and Michaels Stores.
Stacee Johnson Williams, formerly the senior vice president of Kay, Zales and Peoples, was promoted to managing director of Peoples and senior vice president of merchandise planning and inventory at Kay. She will continue in her role in inventory management and the innovation of Signet’s MPI platform and report to Brace.
During her time in her previous role, inventory productivity hit record highs, said Signet.
“We’ve been on both a cultural and business transformation journey in recent years to evolve Signet into the growth and innovation leader of the jewelry industry,” said CEO Gina Drosos.
“We believe the changes we’re sharing today will help us further our evolution as we continue to innovate for our customers, accelerate our growth, strengthen our culture, and expand our leadership of the jewelry industry, while we continue to invest and develop our people. Our new organization will position us to execute our strategies and leverage our strengths better than ever.”
The jewelry giant will continue to expand its services segment, which includes warranty and repair services, appraisals, jewelry insurance, and Rocksbox, the jewelry subscription business Signet acquired last spring.
As part of the services push, Chief Financial Officer Joan Hilson will take on the expanded role of chief financial, strategy and services officer.
Lisa Walker will lead the segment as president of jewelry services.
Allison Vigil will take on the role of president of Rocksbox as Signet looks to expand its rental services.
In addition to services, Signet wants to bolster its digital capabilities.
Oded Edelman will expand his role to chief digital innovation officer and president of pure play retailers, which includes R2Net and accessible luxury brands James Allen and newly acquired Blue Nile.
Signet acquired R2Net, the former owner of JamesAllen.com, in 2017.
“By bringing these strong digitally native organizations together, Signet will continually up-level the innovation of customers’ online shopping,” said the company.
Bill Luth is expanding his role as executive vice president of global store operations to include the Banter store and ops administration teams.
Al Walizadeh, vice president of divisional operations, and Barry Gresky, vice president of operations administration and piercing services at Banter, will now report to Luth.
The shifts and promotions are effective immediately.
The Latest

The ring, our Piece of the Week, was designed by eight-year breast cancer survivor Rachel Chalchinsky of Color Source Gems.

The website offers enhanced member benefit access, industry directories, educational resources, a job board, and access to the MJSA Journal.

Boucheron and Pomellato had a strong third quarter, with Kering looking at jewelry as an increasingly important part of its portfolio.

A Diamond Is Forever's holiday campaign reimagines natural diamond icons for a new generation celebrating individuality.

Tara Sinchuri was the owner of Everest Jewels in Fairfield, Ohio, and a father of three. He was found dead in his store on Tuesday.


The number of participants at the fall show was up 12 percent.

The Academy and Grammy award-winning siblings have collaborated with John Hardy on a new jewelry line inspired by their personal style.

Built on Relationships. Refined by Craft.

Diana Singer shared the stories of two “cursed” diamonds on this month’s podcast, which was inexplicably riddled with technical issues.

The family-owned jeweler has three locations across Missouri and Iowa.

The De Beers-owned diamond mine in South Africa is being put on ice as part of a round of previously announced cost-cutting measures.

The collection centers designs with clean geometric lines, chunky sculptural pieces, and recognizable details from the luxury fashion brand.

The miner said it saw particularly strong prices for larger, fine-quality rubies at the sale.

The guard opened fire on a man who was smashing a jewelry display case at La Gran Plaza in Fort Worth last week, police said.

The Texas jeweler added 2,000 square feet to its reimagined showroom, complete with a new design studio and an event space.

Jacob & Co.'s diamond masterpiece is the most expensive Fantasy Bra ever worn on the Victoria’s Secret Fashion Show runway.

The “Atelier” collection was inspired by the tools, rituals, and objects in an artist’s studio as a quiet rebuttal to an automated world.

The pending acquisition is an “exciting opportunity” for wedding vendors to grow their business, said The Knot Worldwide’s CEO.

"The Secret Gems" features eight Thai jewelry brands paired with a team of young craftspeople who create jewelry together to win challenges.

The brand’s “Modern Talisman” capsule collection introduces pendants inspired by the mythology, natural world, and spiritual ethos of Bali.

Independent jewelers from New Mexico to New Jersey answer the question: What has kept your store in business for 100 years?

The NRF is expecting holiday sales to increase this year, but consumers and retailers alike are facing Grinch-like headwinds.

Our Piece of the Week gathers the planets, represented by a variety of colored gemstones, in a pair of 14-karat yellow gold earrings.

The New York-based jeweler is moving its Amherst flagship store to a larger location in nearby Snyder.

Chen, who worked at Cartier and Tiffany & Co., will lead retail sales and operations for the luxury jeweler’s 11 U.S. stores.

For 40 years, sisters Amy and Elise Greenberg have helmed their 126-year-old family business, leading with appreciation and integrity.

It’s a term Smith coined and felt compelled to share following a bad experience with an aborted flight and an unfeeling flight attendant.






















