Natural and Lab-Grown Diamonds: What It’s Like to Sell Both
Watch retailers Jeffery Bolling and Bobby Bengivengo discuss employee training, customer education and the sticky subject of future value.
The jewelers—Jeffery Bolling, owner of Jeffery B Jewelers in Denver, Colorado, and Bobby Bengivengo of Cellini Design Jewelers in Orange, Connecticut—have something in common: they are among the retailers today selling both natural and lab-grown diamonds to their customers.
They discussed staff education, consumer knowledge, sales trends and the sticky issue of discussing future lab-grown diamond value with customers.
The full episode is available for viewing above or on the National Jeweler YouTube channel.
My Next Question will return after Las Vegas jewelry market week.
On Tuesday, June 13 at 2 p.m. Eastern, all four National Jeweler editors will come together to discuss what they saw and heard at Couture, JCK, and the Las Vegas Antique Jewelry & Watch show.
Learn more and register to attend on the National Jeweler website.
The Latest
Drosos shared her top takeaways from a recent Botswana trip and her insights into the natural diamond market.
The retailer is expanding its footprint via retail partnerships, previously inking deals with Kohl’s and Macy’s.
Members will now have access to “eBay Concierge,” a white-glove dedicated customer service team.
Ho Brothers offers scalable solutions for the future of custom jewelry.
The deadline to apply is March 29.
CEO Beth Gerstein spoke about the growing appeal of its non-bridal fine jewelry and its expansion plans on its recent earnings call.
Ticketholders can dig for diamonds in the Arkansas park ahead of the eclipse viewing event on April 8.
Distinguishing natural diamonds from laboratory-grown stones – now more available than ever – has been difficult for jewelers. Until now.
The versatile jewel pairs ancient Egyptian inspiration with a modern design.
The company’s rough sales improved for the third sales cycle in a row.
The spring application window closes on March 31.
It’s estimated to sell for up to $1.3 million at the upcoming sale on March 28.
It aims to support aspiring journalists, media professionals, content creators, and communicators.
“Ice Cold: An Exhibition of Hip-Hop Jewelry” will open at the New York City museum on May 9.
He succeeds David Bouffard, who is leaving Signet and the RJC next month.
Three winners will have their jewelry sketches turned into a real piece of jewelry in time for the holiday.
“Power of Couture” recalls Frédéric Boucheron’s love of fabric using diamonds and rock crystal.
A Harry Winston diamond necklace and other top lots failed to find buyers.
Lilian Raji offers advice to a business owner who is having trouble crossing the finish line with customers.
He brings 30 years of retail store management experience to the role.
At its annual gala, Diamonds Do Good will present awards to GIA, London Jewelers, and Lisa Bridge.
Vibrant gemstones, layered diamond pieces and brooches with a story stole the show.
The 2024 winners expressed gratitude to their teams, industry colleagues, and those who turn jewelry dreams into reality.
They are Marla Aaron, Marie Lichtenberg, and Jean Prounis.
The Jewelers’ Security Alliance will honor the industry veteran at its upcoming annual luncheon.
The annual video stars Pomellato CEO Sabina Belli alongside Jane Fonda and other celebrities and activists.
Sponsored by IGI